Solutions

The LoungeUp blog

Success Story : Biografy

Biografy Group is a family-run hotel group with five 4-star hotels in the heart of Paris, which has equipped itself with LoungeUp to manage its guest relations and internal operations.

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Success Story : Biografy

Biografy Group is a family-run hotel group with five 4-star hotels in the heart of Paris, which has equipped itself with LoungeUp to manage its guest relations and internal operations.

Read

Success Story: Hostellerie La Cheneaudière

L'Hostellerie uses LoungeUp to offer its customers a personalized stay, tailoring its automated e-mailing campaigns to each guest and maximizing its upselling by enabling them to purchase adapted services before their stay.

Success Story: Victoria Holding

With both tourists and regular business customers, the group decided to call on LoungeUp to harmonize the guest relationship across all three hotels.

Success Story: Orso Hotels

The Orso Group called on LoungeUp to offer a consistent and personalized guest experience in each of their establishments, to better welcome customers.

Success Story: Grands Hôtels Parisiens

The Grand Hotels have decided to use LoungeUp to digitalize the relationship with their customers and to highlight the additional services of each establishment. It also allows them to better understand the needs and expectations of their customers, in order to satisfy them in the best possible way.

Success Story: Domaine Les Ormes

To deliver an exceptional guest experience, Les Ormes called on LoungeUp to create their mobile application and manage all communications with customers before, during and after their stay.

Success Story: Domaine de Rochebois

The Domaine de Rochebois called on LoungeUp to offer a high quality service, to better manage customer requests and to facilitate internal communication.

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Success Story: OKKO HOTELS

Thanks to LoungeUp and Dmbook, OKKO HOTELS has been able to manage internal operations more efficiently, freeing up time to devote to guest, improving the overall guest experience.

Success Story: Hostellerie de Levernois

Hostellerie de Levernois has equipped itself with LoungeUp to improve the guest experience, streamline procedures and increase upsell. 

Success Story: Airelles

Les Airelles decided to use LoungeUp to improve the customer experience. The solution allows customers to enjoy superior service, while providing a smoother, more enjoyable travel experience. ‍

Success Story: Les Sources de Caudalie and Les Sources de Cheverny

The Les Sources group decided to call on LoungeUp to improve the guest experience by making it easier to order services and centralizing customer information.

The new hotel classification in France (2022)

Hotel star ratings are governed by criteria that hotels must meet. Find out how the point system works for each category and how to meet it.

21

Mar

2022

[Webinar ▶️] The new hotel classification: what you need to know

We're hosting a webinar dedicated to the new hotel classification. Whatever the category of your establishment, this webinar is for you.