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LoungeUp launches its online training platform for its users: LoungeUp Academy

16

Nov

2022

LoungeUp launches its online training platform: LoungeUp Academy

Each institution is concerned with the training of its teams, especially of technological tools. LoungeUp takes the lead in relieving the teams of the training of its platform.

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LoungeUp News

16

Nov

2022

LoungeUp launches its online training platform for its users: LoungeUp Academy

LoungeUp launches its online training platform: LoungeUp Academy

Each institution is concerned with the training of its teams, especially of technological tools. LoungeUp takes the lead in relieving the teams of the training of its platform.

#announcement#best-practices#loungeup
Read

09

Nov

2022

Dmbook receives the Innovation Awards at EquipHotel

Dmbook was one of the 24 winners in the "Technology & Services" category and the "Workplace Wellness" subcategory, and won the award against other important and innovative products and solutions.

#announcement

07

Nov

2022

LoungeUp participates in the launch of a new label: Synapse

All hoteliers have been confronted with this problem: connecting their technological solutions. And very often, the implementation is long and tedious, and takes time and energy to the hotel.

#announcement#loungeup

The best practices for hoteliers to digitalise the guest journey

Some hoteliers have realised that digitalisation allows them to better respond to the expectations of guests, to be more efficient, to generate additional sales and to collect data to increase loyalty. Here is an overview of the best practices used by Spanish hoteliers in digitalising the guest journey.

#best-practices#how-to#guest-case-studies

16

May

2022

10 ways to prepare for the upcoming season

The new season is almost here, the time when guests come in larger numbers, from all over the world, expecting you to provide them with a relaxing getaway. Now is the perfect time to reflect on key areas to ensure that you give your guests the best possible experience.

#how-to#product-presentation

10

May

2022

Why investing in a strong guest relationship throughout the stay is essential for a hotel

Initiating and maintaining contact with a guest has a lot of advantages. Here are 6 ways hotels will benefit when they invest in their guest relationship by listening to them, being ready to help and providing information when they need it.

#guest-experience#how-to

The new hotel classification in France (2022)

Hotel star ratings are governed by criteria that hotels must meet. Find out how the point system works for each category and how to meet it.

#hospitality

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21

Mar

2022

Webinar: France's new hotel classification system: what you need to know

We invite you to a webinar on Thursday 7 April, at 2.30 pm (UTC+1), dedicated to France's new hotel classification system. Whatever the category of your establishment, this webinar is for you. The speakers will answer all your questions and present the functioning and the new features of this new classification as well as

#webinar#hospitality

21

Dec

2021

fitur

Event: Fitur 2022 [Madrid]

19 - 23 January 2022, Madrid FITUR is the global meeting point for tourism professionals and the leading trade fair for inbound and outbound markets in Latin America. At its inception, FITUR broke all previous participation records with 5,000 companies from 55 countries and regions,...

#events

26

Oct

2021

Photo by Isabela Drasovean on Unsplash

5 Common Problems in the Hotel Industry that Frustrate Guests

Guests expect to be pampered when they interact with their hotel, and this is one of the reasons why they choose this type of accommodation over others. Yet there are recurring frustrations that affect customer satisfaction when they could easily be avoided by hoteliers.

#guest-experience#best-practices

27

Sep

2021

LoungeUp

10 key steps of an online check-in

The dematerialised check-in offers many advantages for both guests and hoteliers, and has gained renewed interest in this period of distancing as it avoids queuing at reception and reduces physical contact. And above all, it speeds up administrative procedures!

#technology#best-practices#guest-experience

15

Sep

2021

new loungeup logo

A new visual identity for LoungeUp

Since its creation almost 10 years ago, our company LoungeUp has evolved enormously and our solution is no longer the same. We therefore felt it was time for a complete overhaul of our visual identity to better align with our current positioning.

#announcement

13

Sep

2021

LoungeUp

Online round-table: How to humanise a digitalised customer relationship?

Digitalisation does not mean dehumanisation. Our habits in the way we manage our relationship with our customers in the hotel industry have been strongly impacted in recent years, with increasingly digitalized exchanges. How can we humanise exchanges with customers when everything is digital?

#webinar