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19

February

2024

Success Story: Les Méditerranées Camping Villages & Spa

Les Méditerranées Campings Villages & Spa is a group of three 5-star campsites located in Marseillan-Plage, equipped with LoungeUp to facilitate the guest experience and manage internal operations.

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Success Story: Les Méditerranées Camping Villages & Spa

Les Méditerranées Campings Villages & Spa is a group of three 5-star campsites located in Marseillan-Plage, equipped with LoungeUp to facilitate the guest experience and manage internal operations.

#guest-case-studies#HPA#group
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05

February

2024

How to integrate data into your hotel marketing strategy

In the hotel industry, data and digital marketing are essential for implementing an effective strategy. By combining them, hotels can deepen their understanding of guests and prospects, and establish more effective communication.

#data#marketing

11

January

2024

Leveraging internal knowledge to enhance guest experience

A well-managed knowledge base brings many direct benefits to a guest's experience, not least by enabling operational teams to work more efficiently.

#employee-experience#guest-experience

01

January

2024

[2024 Marketing Calendar] - Official festivities and celebrations for the hotel industry

Here's a marketing calendar to help you plan your schedule, aligning your marketing activities with the most important international holidays and celebrations. You'll find traditional festivals, world days dedicated to important causes, or landmark events of global significance. Use

#how-to#events

27

November

2023

Success Story: Riviera Villages / Rivages Collection

Riviera Villages is a high-end range of vacation villages on the Côte d'Azur and Collection Rivages in exceptional destinations. LoungeUp enables them to showcase the activities and entertainment that they offer to holidaymakers.

#guest-case-studies#group#HPA

19

September

2023

✪ Success Story: Noa Boutique Hotel

The Noa Boutique Hotel is a 4* boutique hotel located in the province of A Coruña, Spain, which has collaborated with LoungeUp to increase its additional sales, centralise its customer data, and offer guests a digital guide.

#guest-case-studies#independent-hotel

11

September

2023

LoungeUp is a partner of WorldSkills

The WorldSkills competition aims to promote excellence in technical and vocational education and encourage young people to pursue careers in skilled trades.

#loungeup

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10

August

2023

Improve the well-being of hotel teams using internal tools 

For many years now, the hotel industry has been faced with downsizing, which inevitably leads to overloaded operational teams and, ultimately, higher staff turnover. Technology, however, can counter many of these problems and improve the day-to-day lives of employees.

#employee-experience#technology
Beautiful Life Hotels

Success Story: BL Hotels

BL Hotels is a hotel group in Brittany with 10 charismatic 4-star establishments that has equipped itself with LoungeUp to manage their guest relationship.

#guest-case-studies#group

Success Story: Nestor & Jeeves

Nestor & Jeeves is the first vacation rental in Nice with a wide selection of apartments and exclusive services, equipped with LoungeUp to inform guests, manage check-in/out or sell additional services.

#guest-case-studies#location-apartments

03

August

2023

Check-in is still a major sticking point in the guest experience

Check-in is still a major sticking point in the guest experience

Hotel check-in and check-out can be unpleasant experiences for guests (even more so if they travel a lot), despite the digitalisation of the industry. In a world that prides itself on experience and comfort, these points of contact generate dissatisfaction and misunderstandings for the guest.

#guest-experience#guestjourney

Success Story: Fabulous Hotels Group

Fabulous Hotels Group is a group of 3 hotels located on the outskirts of Disneyland Paris: Dream Castle, Grand Magic Hotel and Explorers. The group has equipped itself with LoungeUp to manage all guest communications before, during and after the stay.

#guest-case-studies#group

Cybersecurity basics

Data leaks from hotel chains, OTAs or reservation platforms are commonplace in the field of cybersecurity, and are shaking up the entire hotel and tourism sector. All hotels are affected by this threat and can be subject to attack, even small independent hotels. The reason for this is that

#cybersecurity#best-practices#how-to