DIGITAL ROOM DIRECTORY
Promote your services to your guests
Integration on tablet,
TV, screen...
Make your information easily accessible
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Also available on your
guest's mobile phone
Digitising the room directory on screens in the hotel room, at reception or in the common areas, allows you to more easily communicate information to your guests. Most importantly, you can update your information in a few clicks.
Inform your guests in their own language
The room directory is available in as many languages as you want, for the convenience of your guests, who will have access to information without the language barrier.
- Emergency numbers
- Present the hotel, the rooms, the facilities
- Reception contact details
- Breakfast, bar and restaurant menu
- Transport map, timetables
The LoungeUp app enables us to offer advice to our guests in accordance with their budget and what it is they're looking for. It is also a great way for us to showcase all our services (room service, shop, etc.).
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Sophie Charlet-Melloul
Manager, Hôtel Chavanel
Responsive, friendly and Cocorico made in France! Hats off to LoungeUp and Dmbook, both of which are very useful tools for improving our work and the guest experience.
Julien Gatinois
Manager, Best Western Nancy
Updates
No need to reprint
your welcome booklets
Updating your room directory is a breeze, with just a few clicks your changes will be online and available on your screens and tablets.
DIGITAL ROOM DIRECTORY
Benefits
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This doesn't commit you to anything!
KEY FEATURES
Discover more
features
Messaging hub
Interact with and support your guests whenever they need, on the platform of their choice. Efficiently manage all of your interactions on a single screen.
New
Mobile key
Dematerialise room cards on your guests' mobile phones. Ultra-secure and less expensive, mobile keys make your stay and your reception work easier.
New
LoungeUp Analytics
View key guest data, analyse your clientele, and optimise your marketing strategies and guest loyalty.
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New
Online check-in
Simplify administrative procedures for your guests and your teams. Transform your check-in into a personal welcome.
New
Operations - Dmbook
Never miss another guest request thanks to the digital logbook shared across your teams. Shift handovers will never be the same.
New
CRM
Centralise guest data in a single database. Take advantage of LoungeUp technology to enrich and segment your database.
New
Digital room directory
Your guests can book your services on their phone or tablet in just a few clicks: room service, spa treatments, restaurant reservations, late check-out, activities, events etc. They can chat with reception, read the news, check the weather, and much more!
New
Virtual logbook
Keep track of what's going on in your facility every day.
New
Tickets
Don't miss any customer requests and keep track of what's going on in your hotel.
New
Staff Companion
Respond to your customers from your smartphone, no matter what channel they contact you on (chat, WhatsApp, SMS, Facebook Messenger, etc.).
New
CRM Segments
Create ultra-precise customer lists based on a multitude of criteria to better understand your customers and send them ultra-personalized messages
New