Outdoor hospitality

Tipiz, the solution dedicated to outdoor lodging, makes it possible for hoteliers to keep their guests informed in real-time about events, parties, weather warnings, etc.

LoungeUp

Make your guests' stay easier and more enjoyable

Promote your
activities

The solution allows you to present all of your establishment's services and activities, the programme for the week, and also your recommendations – guests can even make bookings in just a few clicks.

our customers

They are already using LoungeUp. Join them.

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Simplify your procedures

Streamline the guest experience by simplifying arrivals and departures (pre-check-in, inventory, departure forms, etc.). Make your teams' daily work easier with the transfer of requests and incident reports to the appropriate people, push notifications, etc.

Optimise your operations management

A social platform

The guest portal gives your guests the opportunity to meet and chat with other people on the campsite. Each user can decide whether to appear online or not.
Additionally, if they have signed up for one of your activites, they can talk with the instructor and other participants.
Each holidaymaker can even suggest their own activites (competitions, walks, picnics...) to other guests!

lreom

We decided to use LoungeUp, an app that is 100% customisable. It was particularly important for us to be able to inform guests about our programme of activities, our timetables and to be able to chat with them to promote our services and receive booking requests. And for guests, to easily report any issues to us. From the beginning, the sales and tech teams at LoungeUp have been very involved in getting to know our business and even improving certain aspects. They have been totally available and very efficient.

Alejandro Giménez

General Manager, Playa Montroig

Read the client case study
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Tipiz is a tool that is easy-to-use for all of our teams and that saves us a lot of time. The pre-stay communication allows us to forget about the hassle of paperwork on the day of arrival, which is a real comfort for our teams who can better welcome the guest, but also for campers as they can enjoy their holiday as soon as they arrive! I can't imagine a better tool for managing guest relations in my campsite!

Aline Magaud-Buton

Owner, Camping Paradis La Bretonnière

Read the client case study
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It's very practical being able to display all the activities available on the campsite and keep guests updated. I also really like the presentation of the team, as holidaymakers feel they know us better.

Diana Charbonnier

Marketing and Communications Manager, Camping du Bois Fleuri

Read the client case study
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The application is intuitive and very easy to manage. We have full control over the content, and can modify it as often as we need in real time, which is very useful when updating our entertainment programme! In case of need, the support team is very responsive and efficient. It is a tool that allows us to distinguish ourselves from our competitors by offering an interactive experience to holidaymakers who use it on a daily basis during their stay.

Jordane Vernerie

Communications Manager, Les Méditerranées, Campings Villages & Spa

Read the client case study
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LoungeUp seemed like the obvious partner for us to work with. Their expertise in guest relationship management on a large scale is a huge advantage; especially for our growing portfolio of campsites. The ability to personalise communications to an extremely high degree is what appealed to us as it goes hand in hand with the values we want to promote in our campsites and in our guest communications.

Olivier Lachenaud

General Manager, Campings Paradis

Read the client case study
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We implemented Tipiz and have been impressed by the number of holidaymakers using the app every day. Thanks to Tipiz we can easily inform all our guests about current and upcoming events, as well as opportunities and offers at each of the campsite's shops and services. We have saved time in answering questions or complaints and have surprised our guests with a service that is both innovative and high quality. Tipiz also helps us to gather information about our guests in order to perfect our marketing strategies, with the aim of getting guests to come back the next season.

Pierre Gassier

CEO, Domaine de la Yole

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OUTDOOR LODGING

Key points

Update your schedules

Easily update the week's events in your schedule - prices, activities... Notify your guest of changes in just a few clicks with push notifications

Find out more about the Guest Portal

Digital newsstand

Offer a wide selection of newspapers and magazines available for unlimited download during the stay, directly onto their mobile devices.

Find out more about the Guest Portal

Digital welcome booklet

Make your welcome booklet digital on your guests' phones. They will have acces to information, prices, services, and recommendations in their pocket, at all times.  

Find out more about the Guest Portal

Multi-language

Overcome the language barrier with an application available in as many languages as you choose. A translation tool is integrated into the messaging system for guests who do not speak English or French.

Find out more about the Messaging Hub

Cross-team operations management

Optimise internal procedures and your teams' performance by making it easier to manage check-in and check-out, take inventory, make appointments, receive deposits and payments, etc.

Find out more about Operations Management

Instant messaging

Interact with your guests via chat, SMS, WhatsApp or Facebook Messenger to answer their questions or keep them updated. 

Find out more about the Guest Portal

Request a demo

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Blog post

The best practices for campsites to make the guest’s stay easier

"Streamlining the guest experience" means facilitating administrative procedures, providing information at the right time or offering a service or recommendation when the guest needs it. Using a platform such as Tipiz to manage guest data and send cross-channel messages, these campsites facilitate the guest journey and interact with the guest...

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