Your hotel's virtual assistant

Manage and track what is happening in your hotel on a daily basis

Dmbook Pro is a digital logbook that allows you to share the key information and events of the day and facilitates communication between teams. All guest requests are centralised and tracked to eliminate oversights. Daily tasks are all listed in customisable checklists to optimise operations. 


Logbook 2.0

Use a modern electronic version of the Duty Manager Book to replace your paper books.
Your teams can easily share information and ensure that no important information is lost.
All information is updated in real time and is always accessible from a computer or smartphone.
No limit to the number of books, the tool adapts to your organisation and not the other way around.
Check, pin, and modify the day's events, attach photos and attachments. And access past events, even old ones.

digital logbook dmbook pro loungeup hotel

Maintenance, guest requests and tickets

Use a flexible ticket management system to manage maintenance tasks , lost property, complaints, etc.
Track tickets so you don't miss any customer requests and assign them to your team members. Leave guidelines and comments for your colleagues.
Detect recurring problems and identify their sources more easily.
Whether your customer requests are made at the reception desk, by phone or via the other modules of the LoungeUp platform, they are centralised in one place.
This saves time, avoids errors and keeps customers happy.

ticketing client hotel


Replace your paper checklists with flexible electronic checklists that can be shared with your team and notified if you forget.
Checklists guide each member of your team to complete their tasks efficiently and without oversight.
Less stress for teams and better service for customers.

checklist duty manager logbook Dmbook LoungeUp hotel

Automatic reminders

To ensure that no task or event is missed, you can set reminders down to the minute. Taxis, wake up calls, deliveries, your teams are no longer caught unprepared and your customers are even more satisfied.

reminder duty manager logbook Dmbook LoungeUp hotel

Knowledge base, documents and procedures

In addition to the instruction book, Dmbook allows you to store your documents and procedures in a simple and easy to access intranet module.
Centralise your documents, files and links, ensuring that all team members have access to the same information without having to manage different versions.
With the electronic document signature feature you can easily track the progress of your new recruits'training and ensure that all team members are aware of your procedures.

dmbook loungeup knowledge base


Easily track and share all the important information about your hotel.
Analyse your key performance indicators (KPIs) and monitor progress on your objectives (TripAdvisor ranking, Net Promoter Score...).

dashboard dmbook loungeup hotel operations reception

Dmbook is the perfect tool to facilitate interdepartmental communication and record and track all hotel incidents. It is mobile-friendly and easy to use, meaning the entire team, from maintenance to the floor staff, can be informed in real time of everything happening in the hotel.

Charo García Silgo

Manager, Jardines de Sabatini Apartosuites

Read the client case study

We implemented Dmbook as part of our move upmarket. Simple, flexible and easy to use, Dmbook has enabled us to make real progress in our communication between teams and pooling of instructions.

Bruno Alleau

Manager, HÔTEL MADISON - Biografy

Read the client case study

Responsive, friendly and Cocorico made in France! Hats off to LoungeUp and Dmbook, both of which are very useful tools for improving our work and the guest experience.

Julien Gatinois

Manager, Best Western Nancy

Read the client case study


See LoungeUp for yourself

Contact us, a consultant will be happy to show you how LoungeUp can be adapted to your property and your needs.

Request a demo

It doesn't commit you
to anything!




A simple and easy-to-use tool. No training required for your colleagues. You have control of everything to customise Dmbook to match your operations.

100% web

Access the platform from anywhere thanks to our mobile application. Say goodbye to the moments of panic on your way home, realising you forgot to pass on important information!

Centralised communication

Drastically reduce the number of internal emails. All information is gathered and organised on a single platform, accessible to all.

Permission system

Control who has access to which information. Securely and easily integrate your partners into Dmbook (accountant, technician, sub-contractor, etc.).

Analyse your problems

Thanks to our keyword system, you have access to concrete solutions to your problems. Gone are the days of feelings and estimates, you know exactly how often and when an issue occurs.

Quick search

Thanks to our search engine, find information or a procedure in your Dmbook in just a few seconds.