VIRTUAL LOGBOOK
Keep track of what's going on in your establishment every day
Accessible
24/7
Make your information easily accessible
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Available on each
staff member's
smartphone
- Digitalising the logbook makes it possible to centralise everything that has happened in the hotel each day in order to make it easier for your teams to keep up to date.
- The news and events of the day can be organised by theme: Reception, Housekeeping, Technical incidents, Room Service orders, Lost and found, etc.
- You can personalise your folders as you wish!
Be notified as soon as something happens
Each employee is assigned to the relevant logbook, so as not to miss anything during their shift.
- The technician is notified as soon as a technical incident is reported
- The housekeeper is notified if a room has a problem
- The kitchen is informed of each room service order
- Lost and found items are centralised and tracked in a dedicated notebook
Notify all your colleagues, a team or a particular person of important information.
Turn off notifications when your shift is over with one click.
Excellent software from logbook and much more with Dmbook. A well-designed and intuitive additional sales platform. I recommend it 100%.
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Alexandre Deshaies
Manager, Le Mas des Romarins
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Dmbook was implemented very quickly, the tool being very complete and easy to use. The teams have embraced it and now use the app every day, even for the less computer-savvy.
Hugo Lavisse
Assistant Manager, Mercure Paris Porte d'Orléans Hotel
Dmbook has enabled real progress in the sharing of instructions and communication between teams.
Bruno ALLEAU
Manager, HÔTEL MADISON
Easy access to the latest updates
Access the information
from wherever you want
No matter where your colleagues are, they can access the logbook whenever they want to check information, follow up on a topic or add a request that was forgotten.
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VIRTUAL LOGBOOK
Benefits
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This doesn't commit you to anything!
KEY FEATURES
Discover more
features
Messaging hub
Interact with and support your guests whenever they need, on the platform of their choice. Efficiently manage all of your interactions on a single screen.
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Mobile key
Dematerialise room cards on your guests' mobile phones. Ultra-secure and less costly, mobile keys make your guests' stay and your reception work easier.
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LoungeUp Analytics
View key guest data, analyse your clientele, and optimise your marketing strategies and guest loyalty.
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Personalised upselling
Offer the services your guests want, when they want them, to maximise your additional sales without causing bother.
New
Online check-in
Simplify administrative procedures for your guests and your teams. Transform your check-in into a personal welcome.
New
Guest Profile
Centralise guest data in a single database. Take advantage of LoungeUp technology to enrich and segment your database.
New
Digital room directory
Your guests can book your services on their phone or tablet in just a few clicks: room service, spa treatments, restaurant reservations, late check-out, activities, events etc. They can chat with reception, read the news, check the weather, and much more!
New
Tickets
Don't miss any guest requests and keep track of what's going on in your hotel.
New
Staff Companion
Respond to your guests from your smartphone, whatever channel they use to contact you (chat, WhatsApp, SMS, Facebook Messenger, etc.).
New
Internal knowledge base
Centralize all your procedures, documentation, information, links, etc. in an intranet shared between your teams
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New
Internal checklists
Manage your recurring to-do lists with a master's touch
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New