Keep track of what's going on in your establishment every day
Make your information easily accessible
Available on each
- Digitalising the logbook makes it possible to centralise everything that has happened in the hotel each day in order to make it easier for your teams to keep up to date.
- The news and events of the day can be organised by theme: Reception, Housekeeping, Technical incidents, Room Service orders, Lost and found, etc.
- You can personalise your folders as you wish!
Be notified as soon as something happens
Each employee is assigned to the relevant logbook, so as not to miss anything during their shift.
- The technician is notified as soon as a technical incident is reported
- The housekeeper is notified if a room has a problem
- The kitchen is informed of each room service order
- Lost and found items are centralised and tracked in a dedicated notebook
Notify all your colleagues, a team or a particular person of important information.
Turn off notifications when your shift is over with one click.
Dmbook is a great app for hoteliers. I deploy in each of the hotels I manage. Our project manager is top notch for deployment and implementation support. I highly recommend it.
Director, Novotel Marseille Est
Dmbook is the perfect tool to facilitate interdepartmental communication and record and track all hotel incidents. It is mobile-friendly and easy to use, meaning the entire team, from maintenance to the floor staff, can be informed in real time of everything happening in the hotel.
Charo García Silgo
Manager, Jardines de Sabatini Apartosuites
We implemented Dmbook as part of our move upmarket. Simple, flexible and easy to use, Dmbook has enabled us to make real progress in our communication between teams and pooling of instructions.
Manager, HÔTEL MADISON - Biografy
Responsive, friendly and Cocorico made in France! Hats off to LoungeUp and Dmbook, both of which are very useful tools for improving our work and the guest experience.
Manager, Best Western Nancy
Dmbook was implemented very quickly, the tool being very complete and easy to use. The teams play the game and now use the app every day, even for the less computer-savvy.
Assistant Manager, Mercure Paris Porte d'Orléans Hotel
Easy access to the latest updates
Access the information
from wherever you want
No matter where your colleagues are, they can access the logbook whenever they want to check information, follow up on a topic or add a request that was forgotten.
Interact with and support your guests whenever they need, on the platform of their choice. Efficiently manage all of your interactions on a single screen.
Dematerialise room cards on your guests' mobile phones. Ultra-secure and less expensive, mobile keys make your stay and your reception work easier.
View key guest data, analyse your clientele, and optimise your marketing strategies and guest loyalty.
Offer the services your guests want, when they want them, to maximise your additional sales without causing bother.
Simplify administrative procedures for your guests and your teams. Transform your check-in into a personal welcome.
Centralise guest data in a single database. Take advantage of LoungeUp technology to enrich and segment your database.
Digital room directory
Your guests can book your services on their phone or tablet in just a few clicks: room service, spa treatments, restaurant reservations, late check-out, activities, events etc. They can chat with reception, read the news, check the weather, and much more!
Don't miss any customer requests and keep track of what's going on in your hotel.
Respond to your customers from your smartphone, no matter what channel they contact you on (chat, WhatsApp, SMS, Facebook Messenger, etc.).
Internal knowledge base
Centralize all your procedures, documentation, information, links, etc. in an intranet shared between your teams
Manage your recurring to-do lists with a master's touch