Plans
Choose the package that fits your needs
Our different packages to help you manage your guest relations and operations
GUEST RELATIONSHIP
Communication
The plan for easily communicating with guests and maximising upsell
Messages
Interact with your guests on all communication channels, increase your revenue and offer an online check-in.
Guest portal
Share your recommendations and sell your services on your guest’s mobile phone
CRM
Centralise, structure and make the most of your your guest database in order to create effective loyalty campaigns
GUEST RELATIONSHIP
Engagement
The intermediate plan for offering customer support on all devices
Messages
Interact with your guests on all communication channels, increase your revenue and offer an online check-in.
Guest portal
Share your recommendations and sell your services on your guest’s mobile phone
CRM
Centralise, structure and make the most of your your guest database in order to create effective loyalty campaigns
GUEST RELATIONSHIP
Insight
The intermediate plan for enhancing your communications and building guest loyalty
Messages
Interact with your guests on all communication channels, increase your revenue and offer an online check-in.
Guest portal
Share your recommendations and sell your services on your guest’s mobile phone
CRM
Centralise, structure and make the most of your your guest database in order to create effective loyalty campaigns
GUEST RELATIONSHIP
Enterprise
The ultimate plan for putting your guests at the heart of your business
Messages
Interact with your guests on all communication channels, increase your revenue and offer an online check-in.
Guest portal
Share your recommendations and sell your services on your guest’s mobile phone
CRM
Centralise, structure and make the most of your your guest database in order to create effective loyalty campaigns
OPERATIONS
Dmbook
The plan for optimising your teams’ internal work
Logbooks
Make your logbook digital and access it from any device
Checklist
Make your teams’ jobs easier with checklists that assist them and prevent oversights
Customer tickets
Record and track the progress of every guest request to effortlessly increase satisfaction
Knowledge base
Share your procedures with all of your teams and ensure that each employee is aware of them
our customers
Over 3000 properties have already placed their trust in us

We have been working with LoungeUp for a while now, they have always helped us improve our guest experience with their app, and they have been a great asset during the covid crisis to always innovate digitally. I highly recommend their services. Thank you again.
Jerome Percepied
Operations Manager, Hotel Belmar

We are completely satisfied with the LoungeUp solution. A highly responsive, professional, attentive and proactive team. Every year, our app evolves and is enriched with services and features to offer our guests the best possible experience. I recommend it.
Romain Fonteneau
Digital Project Manager, mmv

LoungeUp technology is now an integral part of our centralised CRM and allows us to refine our knowledge of our guests to personalise their experience.
Olivier Cohn
CEO, Best Western Hotels & Resorts

LoungeUp is a genuine partner, with a very responsive, very attentive and very nice Customer Success Manager. A pleasure to work with true professionals.
Jean-Yves Girard
Owner, Château de Noizay
more detail
Packages
Messages
Messaging Hub
Unlimited sending scenarios
Unlimited forms
Create custom forms and easily collect information from your guests. Set up as many forms as you like, by department, type of request, type of customer, etc.
Automated campaigns
Send email, SMS and WhatsApp campaigns automatically based on the guest, arrival and departure dates, services booked, language, and as many other criteria as desired.
Personalised upselling
Generate additional revenue effortlessly by offering highly targeted services and recommendations for each guest.
Online check-in/out
Follow-up board
Track your statistics for each campaign in real time: openings, responses, sales generated etc.
Staff Companion
The mobile version of the Messaging Hub in an application so you can be notified of messages and guest orders, and respond quickly to them without having be at your computer.
Guest portal
Information and concierge services
Consolidate all useful information and recommendations for your guests onto pages and a geolocated map.
Instant messaging
Chat live with your guests directly in your guest portal. Schedule messages, send mini satisfaction surveys or add links to pages in your portal.
Feedback Survey
Ensure that everything is going smoothly during the stay. With one click, the guest indicates their level of satisfaction, an alert is sent to Reception if the score is low to contact the guest again. If the rating is good, an automatic thank you message can be activated.
Room service and Spa
Make it easy for your guests to order services. Your entire menu of benefits and services is just a few clicks away from being ordered. Shopping cart system and reminders if the order is not completed.
Guest requests
Facilitate guest requests (contact form, reporting of problems, ordering of your or partners' services, etc.).
Calendar
Elegantly present your animations, activities or other events taking place in your establishment. Guests can sign up in one click.
Mobile key
Digitise your room keys on your guest's smartphone. No more laborious keycard management!
MICE Portal
Provide event organisers with an interactive and differentiating information portal dedicated to their event.
Integrated on tablet or screen
Integrate your guest portal on tablets in the room or on a TV screen, a screen at reception, etc.
Digital newsstand
(optional) Allow your guests to read newspapers, magazines or catalogues from their mobile device.
Unified and enriched guest database
A single database for all your customers. The solution automatically removes duplicates, verifies and enriches customer data from your various software.
Personalised fields and tags
Completely customise your guest files by adding unlimited fields and tags that can be managed manually, or synchronised with other LoungeUp modules or third party software.
Search engine
To segment your customers. The integrated search tool allows you to create extensive search lists that can be saved and used for highly personalised communications.
Exports and API
To use the guest data in third-party software, you can export all or part of the data on a one-off basis or automatically every day. You can also request the database via API.
Personalised marketing newsletters
Send highly personalised marketing newsletters, with precise display conditions to send a relevant message and offer to each guest and convince them to return to your property.
LoungeUp Analytics
View key guest data, analyse your clientele, and optimise your marketing strategies and guest loyalty.
Operations
Logbook
Checklists
Reminders
Customer tickets
To easily manage all open guest queries, and never forget a request until it is resolved.
Knowledge base
Dashboards
Support
Support by email, phone and chat
Our support team is available to help you by email, telephone and chat in English, French and Spanish.
Dedicated account manager
Benefit from a dedicated account manager, who will be in regular contact to help you use the solution
Knowledge base and trainings
You have access to an online knowledge base (French, English, Spanish) and free online training courses are regularly offered.
LoungeUp Academy
Take advantage of training videos to familiarize yourself with the tool and its various features. Receive a diploma to prove your mastery.
Hosting and integration
High-availability hosting
All customer data and our platform are hosted in an ultra-secure way in France and are permanently available (>99.9%).
GDPR
API and integrated partners
LoungeUp integrates with as many third party software as possible and the available interfaces are made available at no extra cost. Open APIs are also available to allow for the building of specific integrations.
Messages
Messaging Hub
Unlimited sending scenarios
Unlimited forms
Create custom forms and easily collect information from your guests. Set up as many forms as you like, by department, type of request, type of customer, etc.
Automated campaigns
Send email, SMS and WhatsApp campaigns automatically based on the guest, arrival and departure dates, services booked, language, and as many other criteria as desired.
Personalised upselling
Generate additional revenue effortlessly by offering highly targeted services and recommendations for each guest.
Online check-in/out
Follow-up board
Track your statistics for each campaign in real time: openings, responses, sales generated etc.
Staff Companion
The mobile version of the Messaging Hub in an application so you can be notified of messages and guest orders, and respond quickly to them without having be at your computer.
Guest portal
Information and concierge services
Consolidate all useful information and recommendations for your guests onto pages and a geolocated map.
Instant messaging
Chat live with your guests directly in your guest portal. Schedule messages, send mini satisfaction surveys or add links to pages in your portal.
Feedback Survey
Ensure that everything is going smoothly during the stay. With one click, the guest indicates their level of satisfaction, an alert is sent to Reception if the score is low to contact the guest again. If the rating is good, an automatic thank you message can be activated.
Room service and Spa
Make it easy for your guests to order services. Your entire menu of benefits and services is just a few clicks away from being ordered. Shopping cart system and reminders if the order is not completed.
Guest requests
Facilitate guest requests (contact form, reporting of problems, ordering of your or partners' services, etc.).
Calendar
Elegantly present your animations, activities or other events taking place in your establishment. Guests can sign up in one click.
Mobile key
Digitise your room keys on your guest's smartphone. No more laborious keycard management!
MICE Portal
Provide event organisers with an interactive and differentiating information portal dedicated to their event.
Integrated on tablet or screen
Integrate your guest portal on tablets in the room or on a TV screen, a screen at reception, etc.
Digital newsstand
(optional) Allow your guests to read newspapers, magazines or catalogues from their mobile device.
Unified and enriched guest database
A single database for all your customers. The solution automatically removes duplicates, verifies and enriches customer data from your various software.
Personalised fields and tags
Completely customise your guest files by adding unlimited fields and tags that can be managed manually, or synchronised with other LoungeUp modules or third party software.
Search engine
To segment your customers. The integrated search tool allows you to create extensive search lists that can be saved and used for highly personalised communications.
Exports and API
To use the guest data in third-party software, you can export all or part of the data on a one-off basis or automatically every day. You can also request the database via API.
Personalised marketing newsletters
Send highly personalised marketing newsletters, with precise display conditions to send a relevant message and offer to each guest and convince them to return to your property.
LoungeUp Analytics
View key guest data, analyse your clientele, and optimise your marketing strategies and guest loyalty.
Operations
Logbook
Checklists
Reminders
Customer tickets
To easily manage all open guest queries, and never forget a request until it is resolved.
Knowledge base
Dashboards
Support
Support by email, phone and chat
Our support team is available to help you by email, telephone and chat in English, French and Spanish.
Dedicated account manager
Benefit from a dedicated account manager, who will be in regular contact to help you use the solution
Knowledge base and trainings
You have access to an online knowledge base (French, English, Spanish) and free online training courses are regularly offered.
LoungeUp Academy
Take advantage of training videos to familiarize yourself with the tool and its various features. Receive a diploma to prove your mastery.
Hosting and integration
High-availability hosting
All customer data and our platform are hosted in an ultra-secure way in France and are permanently available (>99.9%).
GDPR
API and integrated partners
LoungeUp integrates with as many third party software as possible and the available interfaces are made available at no extra cost. Open APIs are also available to allow for the building of specific integrations.
Messages
Messaging Hub
Unlimited sending scenarios
Unlimited forms
Create custom forms and easily collect information from your guests. Set up as many forms as you like, by department, type of request, type of customer, etc.
Automated campaigns
Send email, SMS and WhatsApp campaigns automatically based on the guest, arrival and departure dates, services booked, language, and as many other criteria as desired.
Personalised upselling
Generate additional revenue effortlessly by offering highly targeted services and recommendations for each guest.
Online check-in/out
Follow-up board
Track your statistics for each campaign in real time: openings, responses, sales generated etc.
Staff Companion
The mobile version of the Messaging Hub in an application so you can be notified of messages and guest orders, and respond quickly to them without having be at your computer.
Guest portal
Information and concierge services
Consolidate all useful information and recommendations for your guests onto pages and a geolocated map.
Instant messaging
Chat live with your guests directly in your guest portal. Schedule messages, send mini satisfaction surveys or add links to pages in your portal.
Feedback Survey
Ensure that everything is going smoothly during the stay. With one click, the guest indicates their level of satisfaction, an alert is sent to Reception if the score is low to contact the guest again. If the rating is good, an automatic thank you message can be activated.
Room service and Spa
Make it easy for your guests to order services. Your entire menu of benefits and services is just a few clicks away from being ordered. Shopping cart system and reminders if the order is not completed.
Guest requests
Facilitate guest requests (contact form, reporting of problems, ordering of your or partners' services, etc.).
Calendar
Elegantly present your animations, activities or other events taking place in your establishment. Guests can sign up in one click.
Mobile key
Digitise your room keys on your guest's smartphone. No more laborious keycard management!
MICE Portal
Provide event organisers with an interactive and differentiating information portal dedicated to their event.
Integrated on tablet or screen
Integrate your guest portal on tablets in the room or on a TV screen, a screen at reception, etc.
Digital newsstand
(optional) Allow your guests to read newspapers, magazines or catalogues from their mobile device.
Unified and enriched guest database
A single database for all your customers. The solution automatically removes duplicates, verifies and enriches customer data from your various software.
Personalised fields and tags
Completely customise your guest files by adding unlimited fields and tags that can be managed manually, or synchronised with other LoungeUp modules or third party software.
Search engine
To segment your customers. The integrated search tool allows you to create extensive search lists that can be saved and used for highly personalised communications.
Exports and API
To use the guest data in third-party software, you can export all or part of the data on a one-off basis or automatically every day. You can also request the database via API.
Personalised marketing newsletters
Send highly personalised marketing newsletters, with precise display conditions to send a relevant message and offer to each guest and convince them to return to your property.
LoungeUp Analytics
View key guest data, analyse your clientele, and optimise your marketing strategies and guest loyalty.
Operations
Logbook
Checklists
Reminders
Customer tickets
To easily manage all open guest queries, and never forget a request until it is resolved.
Knowledge base
Dashboards
Support
Support by email, phone and chat
Our support team is available to help you by email, telephone and chat in English, French and Spanish.
Dedicated account manager
Benefit from a dedicated account manager, who will be in regular contact to help you use the solution
Knowledge base and trainings
You have access to an online knowledge base (French, English, Spanish) and free online training courses are regularly offered.
LoungeUp Academy
Take advantage of training videos to familiarize yourself with the tool and its various features. Receive a diploma to prove your mastery.
Hosting and integration
High-availability hosting
All customer data and our platform are hosted in an ultra-secure way in France and are permanently available (>99.9%).
GDPR
API and integrated partners
LoungeUp integrates with as many third party software as possible and the available interfaces are made available at no extra cost. Open APIs are also available to allow for the building of specific integrations.
Messages
Messaging Hub
Unlimited sending scenarios
Unlimited forms
Create custom forms and easily collect information from your guests. Set up as many forms as you like, by department, type of request, type of customer, etc.
Automated campaigns
Send email, SMS and WhatsApp campaigns automatically based on the guest, arrival and departure dates, services booked, language, and as many other criteria as desired.
Personalised upselling
Generate additional revenue effortlessly by offering highly targeted services and recommendations for each guest.
Online check-in/out
Follow-up board
Track your statistics for each campaign in real time: openings, responses, sales generated etc.
Staff Companion
The mobile version of the Messaging Hub in an application so you can be notified of messages and guest orders, and respond quickly to them without having be at your computer.
Guest portal
Information and concierge services
Consolidate all useful information and recommendations for your guests onto pages and a geolocated map.
Instant messaging
Chat live with your guests directly in your guest portal. Schedule messages, send mini satisfaction surveys or add links to pages in your portal.
Feedback Survey
Ensure that everything is going smoothly during the stay. With one click, the guest indicates their level of satisfaction, an alert is sent to Reception if the score is low to contact the guest again. If the rating is good, an automatic thank you message can be activated.
Room service and Spa
Make it easy for your guests to order services. Your entire menu of benefits and services is just a few clicks away from being ordered. Shopping cart system and reminders if the order is not completed.
Guest requests
Facilitate guest requests (contact form, reporting of problems, ordering of your or partners' services, etc.).
Calendar
Elegantly present your animations, activities or other events taking place in your establishment. Guests can sign up in one click.
Mobile key
Digitise your room keys on your guest's smartphone. No more laborious keycard management!
MICE Portal
Provide event organisers with an interactive and differentiating information portal dedicated to their event.
Integrated on tablet or screen
Integrate your guest portal on tablets in the room or on a TV screen, a screen at reception, etc.
Digital newsstand
(optional) Allow your guests to read newspapers, magazines or catalogues from their mobile device.
Unified and enriched guest database
A single database for all your customers. The solution automatically removes duplicates, verifies and enriches customer data from your various software.
Personalised fields and tags
Completely customise your guest files by adding unlimited fields and tags that can be managed manually, or synchronised with other LoungeUp modules or third party software.
Search engine
To segment your customers. The integrated search tool allows you to create extensive search lists that can be saved and used for highly personalised communications.
Exports and API
To use the guest data in third-party software, you can export all or part of the data on a one-off basis or automatically every day. You can also request the database via API.
Personalised marketing newsletters
Send highly personalised marketing newsletters, with precise display conditions to send a relevant message and offer to each guest and convince them to return to your property.
LoungeUp Analytics
View key guest data, analyse your clientele, and optimise your marketing strategies and guest loyalty.
Operations
Logbook
Checklists
Reminders
Customer tickets
To easily manage all open guest queries, and never forget a request until it is resolved.
Knowledge base
Dashboards
Support
Support by email, phone and chat
Our support team is available to help you by email, telephone and chat in English, French and Spanish.
Dedicated account manager
Benefit from a dedicated account manager, who will be in regular contact to help you use the solution
Knowledge base and trainings
You have access to an online knowledge base (French, English, Spanish) and free online training courses are regularly offered.
LoungeUp Academy
Take advantage of training videos to familiarize yourself with the tool and its various features. Receive a diploma to prove your mastery.
Hosting and integration
High-availability hosting
All customer data and our platform are hosted in an ultra-secure way in France and are permanently available (>99.9%).
GDPR
API and integrated partners
LoungeUp integrates with as many third party software as possible and the available interfaces are made available at no extra cost. Open APIs are also available to allow for the building of specific integrations.
Messages
Messaging Hub
Unlimited sending scenarios
Unlimited forms
Create custom forms and easily collect information from your guests. Set up as many forms as you like, by department, type of request, type of customer, etc.
Automated campaigns
Send email, SMS and WhatsApp campaigns automatically based on the guest, arrival and departure dates, services booked, language, and as many other criteria as desired.
Personalised upselling
Generate additional revenue effortlessly by offering highly targeted services and recommendations for each guest.
Online check-in/out
Follow-up board
Track your statistics for each campaign in real time: openings, responses, sales generated etc.
Staff Companion
The mobile version of the Messaging Hub in an application so you can be notified of messages and guest orders, and respond quickly to them without having be at your computer.
Guest portal
Information and concierge services
Consolidate all useful information and recommendations for your guests onto pages and a geolocated map.
Instant messaging
Chat live with your guests directly in your guest portal. Schedule messages, send mini satisfaction surveys or add links to pages in your portal.
Feedback Survey
Ensure that everything is going smoothly during the stay. With one click, the guest indicates their level of satisfaction, an alert is sent to Reception if the score is low to contact the guest again. If the rating is good, an automatic thank you message can be activated.
Room service and Spa
Make it easy for your guests to order services. Your entire menu of benefits and services is just a few clicks away from being ordered. Shopping cart system and reminders if the order is not completed.
Guest requests
Facilitate guest requests (contact form, reporting of problems, ordering of your or partners' services, etc.).
Calendar
Elegantly present your animations, activities or other events taking place in your establishment. Guests can sign up in one click.
Mobile key
Digitise your room keys on your guest's smartphone. No more laborious keycard management!
MICE Portal
Provide event organisers with an interactive and differentiating information portal dedicated to their event.
Integrated on tablet or screen
Integrate your guest portal on tablets in the room or on a TV screen, a screen at reception, etc.
Digital newsstand
(optional) Allow your guests to read newspapers, magazines or catalogues from their mobile device.
Unified and enriched guest database
A single database for all your customers. The solution automatically removes duplicates, verifies and enriches customer data from your various software.
Personalised fields and tags
Completely customise your guest files by adding unlimited fields and tags that can be managed manually, or synchronised with other LoungeUp modules or third party software.
Search engine
To segment your customers. The integrated search tool allows you to create extensive search lists that can be saved and used for highly personalised communications.
Exports and API
To use the guest data in third-party software, you can export all or part of the data on a one-off basis or automatically every day. You can also request the database via API.
Personalised marketing newsletters
Send highly personalised marketing newsletters, with precise display conditions to send a relevant message and offer to each guest and convince them to return to your property.
LoungeUp Analytics
View key guest data, analyse your clientele, and optimise your marketing strategies and guest loyalty.
Operations
Logbook
Checklists
Reminders
Customer tickets
To easily manage all open guest queries, and never forget a request until it is resolved.
Knowledge base
Dashboards
Support
Support by email, phone and chat
Our support team is available to help you by email, telephone and chat in English, French and Spanish.
Dedicated account manager
Benefit from a dedicated account manager, who will be in regular contact to help you use the solution
Knowledge base and trainings
You have access to an online knowledge base (French, English, Spanish) and free online training courses are regularly offered.
LoungeUp Academy
Take advantage of training videos to familiarize yourself with the tool and its various features. Receive a diploma to prove your mastery.
Hosting and integration
High-availability hosting
All customer data and our platform are hosted in an ultra-secure way in France and are permanently available (>99.9%).
GDPR
API and integrated partners
LoungeUp integrates with as many third party software as possible and the available interfaces are made available at no extra cost. Open APIs are also available to allow for the building of specific integrations.
Product
Features
Communication
Engagement
Insight
Enterprise
Dmbook
Messaging Hub
Unlimited sending scenarios
Unlimited forms
Create custom forms and easily collect information from your guests. Set up as many forms as you like, by department, type of request, type of customer, etc.
Automated campaigns
Send email, SMS and WhatsApp campaigns automatically based on the guest, arrival and departure dates, services booked, language, and as many other criteria as desired.
Personalised upselling
Generate additional revenue effortlessly by offering highly targeted services and recommendations for each guest.
Follow-up board
Track your statistics for each campaign in real time: openings, responses, sales generated etc.
Staff Companion
The mobile version of the Messaging Hub in an application so you can be notified of messages and guest orders, and respond quickly to them without having be at your computer.
Information and concierge services
Consolidate all useful information and recommendations for your guests onto pages and a geolocated map.
Instant messaging
Chat live with your guests directly in your guest portal. Schedule messages, send mini satisfaction surveys or add links to pages in your portal.
Feedback Survey
Ensure that everything is going smoothly during the stay. With one click, the guest indicates their level of satisfaction, an alert is sent to Reception if the score is low to contact the guest again. If the rating is good, an automatic thank you message can be activated.
Room service and Spa
Make it easy for your guests to order services. Your entire menu of benefits and services is just a few clicks away from being ordered. Shopping cart system and reminders if the order is not completed.
Guest requests
Facilitate guest requests (contact form, reporting of problems, ordering of your or partners' services, etc.).
Calendar
Elegantly present your animations, activities or other events taking place in your establishment. Guests can sign up in one click.
Mobile key
Digitise your room keys on your guest's smartphone. No more laborious keycard management!
MICE Portal
Provide event organisers with an interactive and differentiating information portal dedicated to their event.
Integrated on tablet or screen
Integrate your guest portal on tablets in the room or on a TV screen, a screen at reception, etc.
Digital newsstand
(optional) Allow your guests to read newspapers, magazines or catalogues from their mobile device.
Unified and enriched guest database
A single database for all your customers. The solution automatically removes duplicates, verifies and enriches customer data from your various software.
Personalised fields and tags
Completely customise your guest files by adding unlimited fields and tags that can be managed manually, or synchronised with other LoungeUp modules or third party software.
Search engine
To segment your customers. The integrated search tool allows you to create extensive search lists that can be saved and used for highly personalised communications.
Exports and API
To use the guest data in third-party software, you can export all or part of the data on a one-off basis or automatically every day. You can also request the database via API.
Personalised marketing newsletters
Send highly personalised marketing newsletters, with precise display conditions to send a relevant message and offer to each guest and convince them to return to your property.
LoungeUp Analytics
View key guest data, analyse your clientele, and optimise your marketing strategies and guest loyalty.
Reminders
Customer tickets
To easily manage all open guest queries, and never forget a request until it is resolved.
Knowledge base
Support by email, phone and chat
Our support team is available to help you by email, telephone and chat in English, French and Spanish.
Dedicated account manager
Benefit from a dedicated account manager, who will be in regular contact to help you use the solution
Knowledge base and trainings
You have access to an online knowledge base (French, English, Spanish) and free online training courses are regularly offered.
LoungeUp Academy
Take advantage of training videos to familiarize yourself with the tool and its various features. Receive a diploma to prove your mastery.
High-availability hosting
All customer data and our platform are hosted in an ultra-secure way in France and are permanently available (>99.9%).
API and integrated partners
LoungeUp integrates with as many third party software as possible and the available interfaces are made available at no extra cost. Open APIs are also available to allow for the building of specific integrations.
This doesn't commit you to anything!
F.A.Q.
Frequently asked questions
How does pricing work?
The LoungeUp solution is marketed in the form of a subscription. The price of the subscription varies depending on the chosen plan and the number of rooms, but also on the time of year.
The subscription includes the license, the constant developments, ultra-secure hosting and unlimited support for all your team members.
There is also a set-up fee.
To find out which package is best for you, contact us or request a demonstration.
A consultant will answer all your questions and can even help you calculate your ROI for LoungeUp.
Can I subscribe to Dmbook in addition to Communication / Engagement / Insight / Enterprise?
Yes, the solutions are complementary.
The Communication, Engagement, Insight and Enterprise packages deal with guest relations (you can only have one of these depending on the features you want to use) and Dmbook deals with internal operations management.
So you can use Dmbook alongside one of the other plans. The products work very well together!
Can I subscribe to Dmbook only?
Yes, of course! This plan only allows you to manage internal operations, not guest interactions.
Is there a charge for connecting to my PMS?
No, Loungeup does not charge any additional costs for using the interfaces with its customers’ third party systems.
However, some software may charge you for the connection; we advise you to contact them directly to find out about these rates.
Is there a limited number of users?
No, the subscription includes an unlimited number of users. We believe that to get the most out of LoungeUp, it should be used by as many people as possible, so we don’t impose a limit.
How does customer support work?
Regardless of the plan you choose, in addition to being accompanied by one of our dedicated account managers, you can contact our support team at any time by phone, email or even by chat directly in the LoungeUp back office.
Our team will go out of its way to help you maximise your returns from the LoungeUp solution.