Manage the guest relationship from A to Z
The features our customers like best
Interact with and support your guests whenever they need, on the platform of their choice. Efficiently manage all of your interactions on a single screen.
Dematerialise room cards on your guests' mobile phones. Ultra-secure and less expensive, mobile keys make your stay and your reception work easier.
Visualize key customer data, segment your customers and optimize your marketing strategies and customer retention.
Offer the services your guests want, when they want them, to maximise your additional sales without causing bother.
Simplify administrative procedures for your guests and your teams. Transform your check-in into a personal welcome.
Operations - Dmbook
Never miss another guest request thanks to the digital logbook shared across your teams. Shift handovers will never be the same.
Digital room directory
Your guests can book your services on their phone or tablet in just a few clicks: room service, spa treatments, restaurant reservations, late check-out, activities, events etc. They can chat with reception, read the news, check the weather, and much more!
Keep track of what's going on in your facility every day.
Don't miss any customer requests and keep track of what's going on in your hotel.