The LoungeUp Academy offers you a catalog of video training courses to train at your own pace and when you are available.
Each product or feature you use is detailed in accessible courses to familiarize you with their setup and operation.
No level is required to follow the training courses, the idea is to train both the user who has never used LoungeUp as well as the one who already knows the platform well and wants to go further or refresh his memory.
These video trainings aim to make you autonomous if you want to modify the settings of one of your campaigns, update your customer portal, etc.
At the end of each course you can self-assess and check that you have learned the important information.
You will receive a diploma that can be used in every LoungeUp client establishment.
This training center does not replace the day-to-day support of our team or the follow-up of your project manager. We continue to offer live training for your teams or online sessions on a particular topic.
Tell them your suggestions about the Academy!
Learn how to respond to customers on the Messaging Hub, how to manage the day's departures and arrivals, etc.
Find out how to access and modify the customer portal, how to set up information or loyalty campaigns, how to schedule SMS or WhatsApp messages, etc.
Learn how to manage your daily tasks, not miss any important reminder of the day, how to update internal documents, improve internal communication, etc.