Independent and
franchised hotels

An easy to set up solution, enabling you to revive the guest relationship

LoungeUp

Customisable and adapted to your means

Provide a 
high-end service
with minimal effort

LoungeUp allows independent hotels to maintain control of their guest relations in order to increase guest loyalty directly, while significantly increasing additional sales. We enable hotels to be even more attentive to their guests without needing to increase their resources.

our customers

They are already using LoungeUp. Join them.

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Offer exceptional support

Offer a stand-out service previously reserved for large hotel chains.
The tool is quick to set up and can easily be tailored your establishment to generate immediate results.
Our teams are by your side to help you get the most out of our solutions.
Benefit from the best technological tools to maximise your efficiency.

Optimise your teams' performance

Fully satisfied with the application we implemented in our hotels last year, we were naturally interested in the pre-stay e-mailing offer that was proposed to us. The return rate is very good, brings a real added value to the customer care, and the turnover generated by this means is not negligible. Now that we use it daily, we couldn't do without it!

Marjolaine Lévêque

Sales Manager, Hôtel Voiles

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A media in its own right to optimise transformation. It is a marketing communication tool with multiple benefits for guests, and offers the company indicators and statistics to measure the effectiveness of campaigns. Constantly striving to be better with a brilliant team. I recommend it without hesitation.

Céline Cayot

Operations Manager, Hôtel Grandes Rousses

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LoungeUp

Undoubtedly the best CRM solution on the market for the hospitality industry. Highly responsive advisors and always affordable.

Johan Dubourdieu

Director, Le Celtique & Spa

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INDEPENDENT AND FRANCHISED hotels

Key points

Ordering on mobile

The ordering module makes it easy to access and book your services

Find out more about the Guest Portal

Bank pre-authorisation

During the online check-in, your guests complete a bank pre-authorisation which ensures that you will always receive payment even if something unexpected happens.

Find out more about the Online Check-in

Digital room directory

Offer your guests a simple and efficient way to explore all of your hotel's services and recommendations.

Find out more about the Guest Portal

Automated sending of information

Set up email and SMS campaigns that send guests information without any effort on your part. From check-in procedures to personalised services to practical information, your guests will have everything they need when they need it!

Find out more about Messages

Cross-team operations management

Benefit from a platform dedicated to managing your teams, to facilitate communication and the sharing of instructions.  

Find out more about Operations Management

Instant messaging

With our messaging tools, your guests can contact you easily and you can respond to them in the simplest way possible.

Find out more about the Messaging Hub

Request a demo

This doesn't commit you to anything

Customer Case Study

LoungeUp Success Stories: 1er Etage

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Download Staff Companion (Android)
Customer Case Study

LoungeUp Success Stories: 1er Etage

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Download Staff Companion (Android)
LoungeUp Success Stories: 1er Etage
Client case studies

LoungeUp Success Stories: 1er Etage

1er Etage, an apartment rental company in the heart of Paris, uses LoungeUp technology to communicate and inform their clients at any point during their stay. Serge Topolanski, Co-Founder of 1er Etage, talks about their use of LoungeUp.

Read the Success Story
Edgar Suites and LoungeUp
Client case studies

Success Story: Edgar Suites

With its 400 Urban Suites in Paris and Bordeaux equipped with LoungeUp, Edgar Suites is revolutionizing the apartment rental market with spacious, modern accommodations and a digital reception that takes care of its customers.

Read the Case Study

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