RESOURCES

Client case studies

Our customers are best placed to talk about their use of the solution. Some of the best Succcess Stories and best practices from properties that use our platform on a daily basis.

Beautiful Life Hotels

Success Story: BL Hotels

BL Hotels is a hotel group in Brittany with 10 charismatic 4-star establishments that has equipped itself with LoungeUp to manage their guest relationship.

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Beautiful Life Hotels

Success Story: BL Hotels

BL Hotels is a hotel group in Brittany with 10 charismatic 4-star establishments that has equipped itself with LoungeUp to manage their guest relationship.

Read

Success Story: Nestor & Jeeves

Nestor & Jeeves is the first vacation rental in Nice with a wide selection of apartments and exclusive services, equipped with LoungeUp to inform guests, manage check-in/out or sell additional services.

Success Story: Fabulous Hotels Group

Fabulous Hotels Group is a group of 3 hotels located on the outskirts of Disneyland Paris: Dream Castle, Grand Magic Hotel and Explorers. The group has equipped itself with LoungeUp to manage all guest communications before, during and after the stay.

Success Story : Biografy

Biografy Group is a family-run hotel group with five 4-star hotels in the heart of Paris, which has equipped itself with LoungeUp to manage its guest relations and internal operations.

Success Story: Hostellerie La Cheneaudière

L'Hostellerie uses LoungeUp to offer its customers a personalized stay, tailoring its automated e-mailing campaigns to each guest and maximizing its upselling by enabling them to purchase adapted services before their stay.

Success Stories: Hotel Palacio Valderrábanos

Their project to improve the digitalization of the hotel led them to turn to LoungeUp, to make the most of their customer database with the help of a CRM and optimize loyalty guest and the sale of additional services.

Success Story: Edgar Suites

With its 400 Urban Suites in Paris and Bordeaux equipped with LoungeUp, Edgar Suites is revolutionizing the apartment rental market with spacious, modern accommodations and a digital reception that takes care of its customers.

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Success Story: Victoria Holding

With both tourists and regular business customers, the group decided to call on LoungeUp to harmonize the guest relationship across all three hotels.

Verte Vallée Hotel & Spa

Success Story: Hotel Restaurant & Spa Verte Vallée

Hotel Restaurant & Spa Verte Vallée is set amidst nature and greenery in a park just outside the center of Munster in the Alsace region, making it the ideal place for a relaxing getaway. The independent hotel has equipped itself with LoungeUp to facilitate and improve customer relations and internal operations.

Success Story: Orso Hotels

The Orso Group called on LoungeUp to offer a consistent and personalized guest experience in each of their establishments, to better welcome customers.

Success Story: Grands Hôtels Parisiens

The Grand Hotels have decided to use LoungeUp to digitalize the relationship with their customers and to highlight the additional services of each establishment. It also allows them to better understand the needs and expectations of their customers, in order to satisfy them in the best possible way.

Success Story: Domaine Les Ormes

To deliver an exceptional guest experience, Les Ormes called on LoungeUp to create their mobile application and manage all communications with customers before, during and after their stay.

Success Story: Domaine de Rochebois

The Domaine de Rochebois called on LoungeUp to offer a high quality service, to better manage customer requests and to facilitate internal communication.