Luxury hotels
A premium, ultra-modern service ensuring excellence
Deliver an impeccable quality of service
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Offer your guests
your services directly
on their mobile
Be even more connected and available to your guests, while offering a modern touch to the experience you deliver.
LoungeUp solutions allow you to convey your brand image and reputation for quality service to your guests throughout their stay.
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Use a tailor-made platform
The LoungeUp platform is highly customisable and can be adapted to all your potential services (restaurants, luxury car transfers, booking of non-standard services, etc.). A dedicated account manager is available at all times to assist you in getting the most out of LoungeUp.
- 100% customisable
an interface to suit your needs
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Be responsive to your guests' requests
No matter which channel your guest uses to reach you, you will receive their message in the messaging hub. You can go back into the message history to see the exchanges they have already had with your team. Contact the guest on the channel of your choice with a single click.
- - 70% internal emails
- - 50% fewer complaints
- + 3 hours per employee per week
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This software simplifies a lot of tasks for us, and saves us precious time that we can use to further improve the quality of our services.
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Louise Pineau
Accommodation Manager, Le Château de Bagnols
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I've been working with Dmbook since the beginning and I've never been disappointed. The application works perfectly and is a necessary tool for us at the hotel.
Fabio Serafino
Head of Reception, Hotel Cinq Codet
LoungeUp allows us to support our guests throughout their stay, even beyond the hotel as they can take us with them in their pockets.
Anne-Gaëlle Catinot
Assistant Manager, Hostellerie de Levernois
LoungeUp is a true partner. A pleasure to work with true professionals.
Jean-Yves Girard
Owner, Château de Noizay
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LoungeUp Success Stories: 1er Etage
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LoungeUp Success Stories: 1er Etage
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Success Story: Airelles
Les Airelles decided to use LoungeUp to improve the customer experience. The solution allows customers to enjoy superior service, while providing a smoother and more enjoyable travel experience.
Success Story: Domaine de Rochebois
The Domaine de Rochebois called on LoungeUp to offer a high quality service, to better manage customer requests and to facilitate internal communication.
Success Story: La Cheneaudière & Spa
La Cheneaudière uses LoungeUp to offer its customers a personalized stay, adapting its automated e-mailing campaigns to each guest and maximizing its upselling by enabling them to purchase adapted services.
The in-room tablet, the perfect companion to enhance the guest's stay
A mobile application is an excellent way to guide your guests during their stay and even before their arrival. By equipping your rooms with tablets with the app pre-installed, you guarantee maximum usage and visibility.
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Success Story: Hostellerie de Levernois
Hostellerie de Levernois has equipped itself with LoungeUp to improve the guest experience, streamline procedures and increase upsell.
Success Story: Les Sources
The Les Sources group decided to call on LoungeUp to improve the guest experience by making it easier to order services and centralizing customer information.
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