Luxury hotels
A premium, ultra-modern service ensuring excellence
Deliver an impeccable quality of service
.svg)
Offer your guests
your services directly
on their mobile
Be even more connected and available to your guests, while offering a modern touch to the experience you deliver.
LoungeUp solutions allow you to convey your brand image and reputation for quality service to your guests throughout their stay.
%20(1).png)
Use a tailor-made platform
The LoungeUp platform is highly customisable and can be adapted to all your potential services (restaurants, luxury car transfers, booking of non-standard services, etc.). A dedicated account manager is available at all times to assist you in getting the most out of LoungeUp.
- 100% customisable
an interface to suit your needs
%20(1).png)
Be responsive to your guests' requests
No matter which channel your guest uses to reach you, you will receive their message in the messaging hub. You can go back into the message history to see the exchanges they have already had with your team. Contact the guest on the channel of your choice with a single click.
- - 70% internal emails
- - 50% fewer complaints
- + 3 hours per employee per week
We implemented Dmbook as part of our move upmarket. Simple, flexible and easy to use, Dmbook has enabled us to make real progress in our communication between teams and pooling of instructions.
.svg)
Bruno Alleau
Manager, HÔTEL MADISON - Biografy
LoungeUp allows us to support our guests throughout their stay, even beyond the hotel as they can take us with them in their pockets.
Anne-Gaëlle Catinot
Assistant Manager, Hostellerie de Levernois
It is important for us to support our guests and to be available to them at all times. Our reception is in constant contact with our guests through emails before their stay, and through chat we can answer their questions whenever they want.
Magalie Boullery
Marketing Coordinator, HOTELS & CO
.svg)
LoungeUp Success Stories: 1er Etage
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
LoungeUp Success Stories: 1er Etage
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Success Story : Domaine de Rochebois
The Domaine de Rochebois called on LoungeUp to offer a high quality service, to better manage customer requests and to facilitate internal communication.
Success Story : Airelles
Les Airelles decided to use LoungeUp to improve the customer experience. The solution allows customers to enjoy superior service, while providing a smoother and more enjoyable travel experience.
How adding tablets to hotel rooms can markedly improve guest experience
A mobile application is an excellent way to guide your guests during their stay and even before their arrival. By equipping your rooms with tablets with the app pre-installed, you guarantee maximum usage and visibility.
PRESS REVIEW
Do you want to be in tune with the market?
Fill in this form and receive a monthly digest of the latest technological innovations in the hotel industry.