Luxury hotels

A premium, ultra-modern service ensuring excellence

Luxury Hotels

Deliver an impeccable quality of service

Offer your guests
your services directly
on their mobile

Be even more connected and available to your guests, while offering a modern touch to the experience you deliver.
LoungeUp solutions allow you to convey your brand image and reputation for quality service to your guests throughout their stay.

our customers

They are already using LoungeUp. Join them.

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Use a tailor-made platform

The LoungeUp platform is highly customisable and can be adapted to all your potential services (restaurants, luxury car transfers, booking of non-standard services, etc.). A dedicated account manager is available at all times to assist you in getting the most out of LoungeUp.

  • 100% customisable

an interface to suit your needs

Be responsive to your guests' requests

No matter which channel your guest uses to reach you, you will receive their message in the messaging hub. You can go back into the message history to see the exchanges they have already had with your team. Contact the guest on the channel of your choice with a single click.

  • - 70% internal emails
  • - 50% fewer complaints
  • + 3 hours per employee per week

We implemented Dmbook as part of our move upmarket. Simple, flexible and easy to use, Dmbook has enabled us to make real progress in our communication between teams and pooling of instructions.

Bruno Alleau

Manager, HÔTEL MADISON - Biografy

Read the client case study
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LoungeUp allows us to support our guests throughout their stay, even beyond the hotel as they can take us with them in their pockets.

Anne-Gaëlle Catinot

Assistant Manager, Hostellerie de Levernois

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It is important for us to support our guests and to be available to them at all times. Our reception is in constant contact with our guests through emails before their stay, and through chat we can answer their questions whenever they want.

Magalie Boullery

Marketing Coordinator, HOTELS & CO

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Luxury hotels

Key points

Ordering on mobile

The ordering module makes it easy to access and book your services

Find out more about the Guest Portal

Personalised content

Depending on your guests' interests, their status (VIP) or what they do in your hotel (spa, restaurant, fitness, etc.), personalise the content you offer and carry out more targeted actions.

Find out more about the Guest Portal

0% commission

LoungeUp does not take any commission on services sold through the application. You keep 100% of your relationship with your partners.

Guest satisfaction

Help your guests prepare for their stay, streamline their arrival, guarantee their satisfaction and personalise their experience.

Cross-team operations management

Efficiently manage and track guest requests, so you don’t miss a thing. Reminders and notes will ensure your guests’ expectations are always met.

Find out more about Operations Management

Support over message

Remain available to your guests by SMS or WhatsApp, even when they are not in the hotel.

Find out more about Messages

Request a demo

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How adding tablets to hotel rooms can markedly improve guest experience

A mobile application is an excellent way to guide your guests during their stay and even before their arrival. By equipping your rooms with tablets with the app pre-installed, you guarantee maximum usage and visibility.

PRESS REVIEW

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