Vacation rentals

Offer your guests an e-concierge service

Thanks to LoungeUp, you can support your guests at every step of their stay and be there for them at any time with just a few clicks.

LoungeUp

Provide a level of service that rivals the finest hotels

Easily communicate
with all your guests

Be available to your guests at every stage of their stay, via email, SMS, WhatsApp, Facebook Messenger, whenever they need to contact you. Easily manage your interactions and your personalised content on a single platform.  

our customers

They are already using LoungeUp. Join them.

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All your recommendations easily accessible

With LoungeUp, appartment and villa managers can present their recommendations (restaurants, tips, tourist attractions, practical information, etc.) and manage guests' requests in an efficient way. Your guests will be able to book all these new services directly (taxi, cleaning, shopping, babysitting, etc.).

A multilingual travel guide
for all your guests

An easy to manage portal

Our solution makes it easy to manage the common content for all your flats (welcome booklet, contacts, etc.), but also to configure specific content for each flat (access, technical specifications, codes, nearby shops, etc.)

Top-notch platform, easy digital relationship with travelers, responsive, pleasant and hyper-professional account manager. LoungeUp is clearly a step ahead of the competition, and works hard to constantly improve their products. A valuable partner for our company. Well done to the whole team :)

Claire Vatin

Operations Manager

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Estamos felices con el soporte del equipo, su eficaz respuesta, y la disposición para la solución de dudas. llevamos varios años ya trabajando con LoungeUp y nos ha a aportado mucho valor para nuestra comunicación con nuestros clientes.

Ana Gil Herrera

Brand Specialist, YouStylish

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A team that is always responsive and on the ball. A genuine partner who is competent in their field and who listens to our needs.

Dimitri Dehon

Founder, The D Homes Villa Management

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A top-notch solution in every respect. LoungeUp's tools are constantly evolving to improve their performance. Our account manager team is always available and, above all, ultra-reactive to the slightest request.

Marion Bouchard

Digital Marketing Manager, Florella

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Vacation rentals

Key features

Ordering on mobile

Offer your menu of services directly on your guests' mobile phones. They can book activities, services, equipment rental, a restaurant, or a tourist attraction in just a few clicks.  

Find out more about the Guest Portal

Bank pre-authorisation

Easily collect your guests’ payments before they get to your flat, and add on any extras or services they ordered at the end of their stay. The guest doesn’t have to do anything at the end of their stay, you automatically send them the bill and charge them manually.

Digital room directory

Install tablets in your flats to facilitate access to your services, chat with your guests, inform them of local events, recommend restaurants or tourist attractions, etc.

Find out more about the digital room directory

Multi-site

Easily manage common content across your properties and content specific to each flat. The interface allows you to be as specific as you want, while offering your local recommendations to properties in the same city.

Find out more about the Guest Portal

Digital Newsstand

Offer a wide selection of newspapers and magazines available for unlimited download during the stay, directly onto their mobile devices.

Find out more about the Guest Portal

Instant communication

Interact with your guests via chat, SMS, WhatsApp or Facebook Messenger to answer their questions or keep them updated.

Find out more about the Messaging Hub

Request a demo

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Customer Case Study

LoungeUp Success Stories: 1er Etage

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Download Staff Companion (Android)
Customer Case Study

LoungeUp Success Stories: 1er Etage

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Download Staff Companion (Android)
Edgar Suites and LoungeUp
Client case studies

Success Story: Edgar Suites

With its 400 Urban Suites in Paris and Bordeaux equipped with LoungeUp, Edgar Suites is revolutionizing the apartment rental market with spacious, modern accommodations and a digital reception that takes care of its customers.

Read the case guest
LoungeUp Success Stories: 1er Etage
Client case studies

Success Story: 1st Floor

1er Etage, an apartment rental company in the heart of Paris, uses LoungeUp technology to communicate and inform their clients at any point during their stay. Serge Topolanski, Co-Founder of 1er Etage, talks about their use of LoungeUp.

Read the Success Story
The in-room tablet, the perfect companion to enhance the guest's stay
Articles

The in-room tablet, the perfect companion to enhance the guest's stay

A mobile application is an excellent way to guide your guests during their stay and even before their arrival. By equipping your rooms with tablets with the app pre-installed, you guarantee maximum usage and visibility.

Read the article

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