Vacation rentals

Offer your guests an e-concierge service

Thanks to LoungeUp, you can support your guests at every step of their stay and be there for them at any time with just a few clicks.

LoungeUp

Provide a level of service that rivals the finest hotels

Easily communicate
with all your guests

Be available to your guests at every stage of their stay, via email, SMS, WhatsApp, Facebook Messenger, whenever they need to contact you. Easily manage your interactions and your personalised content on a single platform.  

our customers

They are already using LoungeUp. Join them.

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All your recommendations easily accessible

With LoungeUp, flat and villa managers can present their recommendations (restaurants, tips, tourist attractions, practical information, etc.) and manage guests' requests in an efficient way. Your guests will be able to book all these new services directly (taxi, cleaning, shopping, babysitting, etc.).

A multilingual travel guide
for all your guests

An easy to manage portal

Our solution makes it easy to manage the common content for all your flats (welcome booklet, contacts, etc.), but also to configure specific content for each flat (access, technical specifications, codes, nearby shops, etc.)

In a world that is changing all the time, you need to work with partners who strive for your daily improvement, who facilitate processes, and also who are packed with real people behind the brand who support you, guide you, and who also have the knowledge on how to do a great job, that's why we started working with LoungeUp and it is why we will continue.

Ana Gil

Concierge, You Stylish

Read the client case study
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Estamos felices con el soporte del equipo, su eficaz respuesta, y la disposición para la solución de dudas. llevamos varios años ya trabajando con LoungeUp y nos ha a aportado mucho valor para nuestra comunicación con nuestros clientes.

Ana Gil Herrera

Brand specialist, YouStylish

Read the client case study
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ca

A team that is always responsive and on the ball. A genuine partner who is competent in their field and who listens to our needs.

Dimitri Dehon

Founder, The D Homes Villa Management

Read the client case study
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Vacation rentals

Key features

Ordering on mobile

Offer your menu of services directly on your guests' mobile phones. They can book activities, services, equipment rental, a restaurant, or a tourist attraction in just a few clicks.  

Find out more about the Guest Portal

Bank pre-authorisation

Easily collect your guests’ payments before they get to your flat, and add on any extras or services they ordered at the end of their stay. The guest doesn’t have to do anything at the end of their stay, you automatically send them the bill and charge them manually.

Digital room directory

Install tablets in your flats to facilitate access to your services, chat with your guests, inform them of local events, recommend restaurants or tourist attractions, etc.

Find out more about the digital room directory

Multi-site

Easily manage common content across your properties and content specific to each flat. The interface allows you to be as specific as you want, while offering your local recommendations to properties in the same city.

Find out more about the Guest Portal

Digital newsstand

Offer a wide selection of newspapers and magazines available for unlimited download during the stay, directly onto their mobile devices.

Find out more about the Guest Portal

Instant communication

Interact with your guests via chat, SMS, WhatsApp or Facebook Messenger to answer their questions or keep them updated.

Find out more about the Messaging Hub

Request a demo

This doesn't commit you to anything!

Blog post

The in-room tablet, the perfect companion to enhance the guest's stay

A mobile application is an excellent way to guide your guests during their stay and even before their arrival. By equipping your rooms with tablets with the app pre-installed, you guarantee maximum usage and visibility.

PRESS REVIEW

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