Resorts
LoungeUp makes it easy to distribute information to a large number of people. Your guests can browse and book your services and activities at any time, without language constraints.
Communicate easily with all your guests
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Keep your guests
up to date
Liven up your guests’ stay by sending them the activity schedule in real time, and offer all your personalised advice and recommendations on an easy-access platform. Collect qualified data about your guests (email addresses, preferences, interests, etc.) to enrich your guest files and run targeted and effective marketing campaigns.
Boost your efficiency
Increase your efficiency and make your guests’ stay go more smoothly with different tools offered by LoungeUp: pre-check-in, deposit payment, inventory, service ordering, activity booking, technical problem reporting, etc.
Digitise your processes
Liven up their stay
Your activities and entertainment schedule in real time, directly on your guests’ mobile phones, on tablets in the residences or on screens in common areas.
Your guests can sign up, chat with the activity leader and receive relevant notifications (reminder of the start of an activity, any changes, confirmation of registration, etc.).
The LoungeUp app has enabled mmv to fully achieve the pre- and in-stay guest journey we were looking for. The solution offers features that simplify the guest and staff journey, and streamline guest interactions on mobile. Thanks to the simplicity of the back-office and the flexibility of the LoungeUp team, the app is technically integrated with our app and our teams have already taken to it.
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Romain Fonteneau
Digital Project Manager, mmv
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With LoungeUp, our customers can contact us at any time. The message module allows us to be highly responsive. Thanks to the advanced parameterization features, we can automate the sending of messages and distill the information at the right moment.
Clément Thirode
Quality and Marketing Manager, Les Balcons
LoungeUp allows us to save a lot of time on administrative and repetitive formalities (sending emails before arrival, reminders...) and to focus on guest relations and our occupancy rate. The rate of emails opened pre-stay is around 90% which is extremely high!
Pauline Sagot
Reception Manager for the Residences - Alpapart Apparthotel
A very responsive and available team. We are very satisfied with our acquisition with LoungeUp.
Jessica Brizon
Accommodation Manager, La Closerie Deauville
The tools developed by LoungeUp greatly facilitate the problem faced by the hotel sector, namely that communications with guests are carried out from a single screen and with a single click, bringing together numerous media in one.
Edouardo Ortega
Front Desk Manager, GHM Hoteles
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LoungeUp Success Stories: 1er Etage
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LoungeUp Success Stories: 1er Etage
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Success Story: Alpapart Hotels
Alpapart is a group of five hotel complexes made up of 144 apartments and located in the heart of the Alps, in the ski resorts of Tignes and La Rosière. The group’s philosophy is to offer guests the independence of an apartment combined with the services offered by a hotel.
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