Resorts

LoungeUp makes it easy to distribute information to a large number of people. Your guests can browse and book your services and activities at any time, without language constraints.

LoungeUp

Communicate easily with all your guests

Keep your guests
up to date

Liven up your guests’ stay by sending them the activity schedule in real time, and offer all your personalised advice and recommendations on an easy-access platform. Collect qualified data about your guests (email addresses, preferences, interests, etc.) to enrich your guest files and run targeted and effective marketing campaigns.

our customers

They are already using LoungeUp. Join them.

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Boost your efficiency

Increase your efficiency and make your guests’ stay go more smoothly with different tools offered by LoungeUp: pre-check-in, deposit payment, inventory, service ordering, activity booking, technical problem reporting, etc.

Digitise your processes

Liven up their stay

Your activities and entertainment schedule in real time, directly on your guests’ mobile phones, on tablets in the residences or on screens in common areas.
Your guests can sign up, chat with the activity leader and receive relevant notifications (reminder of the start of an activity, any changes, confirmation of registration, etc.).

lreom

With LoungeUp, our guests can contact us at any time: to request a repair, organisation of transport, information about the resort, etc. The messaging module allows us to react extremely quickly. Another important aspect is the way in which LoungeUp makes it easy for us to promote the different services that we offer.

Clément Thirode

Quality and Marketing Manager, Les Balcons

Read the client case study
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The LoungeUp app has enabled mmv to fully achieve the pre- and in-stay guest journey we were looking for. The solution offers features that simplify the guest and staff journey, and streamline guest interactions on mobile. Thanks to the simplicity of the back-office and the flexibility of the LoungeUp team, the app is technically integrated with our app and our teams have already taken to it.

Romain Fonteneau

Digital Project Manager, mmv

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LoungeUp allows us to save a lot of time on administrative and repetitive formalities (sending emails before arrival, reminders...) and to focus on guest relations and our occupancy rate. The rate of emails opened pre-stay is around 90% which is extremely high!

Pauline Sagot

Reception Manager for the Residences - Alpapart Apparthotel

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Direct communication with the client, with a single click, developed by a large human team that is always ready to serve the hotelier. The tools that LoungeUp has developed facilitate the problem that the hotel sector has, and that is that communications with customers are made from a single screen and in a single click, combining many communication media in one.

Eduardo Ortega

Receptionist, GHM Hoteles

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A very responsive and attentive team. We are very satisfied with our acquisition with LoungeUp.

Jessica Brizon

Accommodation Manager, La Closerie Deauville

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RESORTS

Key points

Simplicity

Our solution is designed to enhance your guests' experience: quick access to useful information, satisfaction surveys, registration forms, forms, incident notifications, etc.

Multimedia

The service is available on App (iOS and Android) and online (without downloading, directly on your Wi-Fi), accessible to all your guests whether they are on a smartphone, tablet or PC.

Find out more about the Guest Portal

Seasonality

Content changes depending on the season. Offer up-to-date tourist information adapted to the time of year.

Increased revenue

Increase your turnover by selling your services or activities. Order modules make it easy for guests to book.

Find out more about personalised upselling

Promotion

Showcase personalised content based on your guests' preferences and interests, without any manual intervention. Promote your activities, offers or services and couple with push notifications for maximum visibility.

Find out more about Messages

Map and weather

Showcase your tourist recommendations on an interactive map that can be accessed even when not connected to the Internet. Inform guests of ski slope closures or weather conditions in real time.

Find out more about the Guest Portal

Request a demo

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Customer Interview

LoungeUp Success Stories : Alpapart Hotels

Alpapart is a group of five hotel complexes made up of 144 apartments and located in the heart of the Alps, in the ski resorts of Tignes and La Rosière. The group’s philosophy is to offer guests the independence of an apartment combined with the services offered by a hotel.

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