RESOURCES

All blog posts

01

September

2025

✪ Success Story: Thames City revolutionises its internal operations and gains efficiency for its 1,000 apartments

Thames City has chosen a modern, structured tool to optimise its operational management. By equipping itself with a digital logbook, the facility is improving both employee satisfaction and the resident experience, while boosting the efficiency of its field teams.

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✪ Success Story: Thames City revolutionises its internal operations and gains efficiency for its 1,000 apartments

Thames City has chosen a modern, structured tool to optimise its operational management. By equipping itself with a digital logbook, the facility is improving both employee satisfaction and the resident experience, while boosting the efficiency of its field teams.

#guest-case-studies#location-apartments#luxury#employee-experience
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01

July

2025

LoungeUp becomes DEDGE CRM

LoungeUp is officially renamed "D-EDGE CRM" and merges with D-EDGE. The solution adopts D-EDGE's visual identity, to take full advantage of the international recognition of the D-EDGE brand.

#announcement

Success Story: Talbot Collection

Talbot Collection is a hotel group in Ireland offering an authentic and warm experience, true to the country's hospitality. Located in the heart of the Ancient East, its seven 4-star hotels offer an elegant and comfortable setting, ideal for a getaway with family, friends or couples.

#guest-case-studies#group

[Conference ▶️] Data to anticipate guest preferences in the hospitality industry

In the hotel industry, personalising the guest experience has become a major challenge for attracting and retaining guests. Today, thanks to the evolution of technology, data plays a central role in this personalisation. Hotels collect a vast amount of information on guest preferences,

#webinar#events

15

April

2025

Loyal guests: a key lever for boosting your profitability

Have you ever thought about how to capitalise on your existing guests? Guest loyalty is an essential strategy in the hotel industry. Here are the four major benefits your loyal guests bring to boost your margins and improve your performance.

#upsell

[Webinar ▶️] Hotelier's Insights: Technology to streamline operations and enhance the guest experience

How can CRM, AI and a task management tool transform the guest experience and streamline operations? Discover the best practices of a 4-star hotel manager to optimise the work of his teams, improve internal communication and personalise the guest experience.

#webinar#guest-experience#best-practices#technology#independent-hotel

25

February

2025

Loyalty programmes in the hospitality industry

Loyalty programmes are a must in the tourism industry, to reward regular guests and encourage those who haven't yet done so to return. They offer a range of benefits, from discounts to exclusive services.

#loyalty#chaine#independent-hotel#hospitality

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Key figures on the role of technology in the hotel guest experience

The rapid evolution of technology is influencing both guest and employee expectations. An overview studies from 2024 on the subject of the guest hotel experience.

#guest-experience#guestjourney#technology#personalisation #guest-oriented

30

April

2024

Conference: Becoming a major player: how guest experience makes all the difference in the hotel industry

This topic was the subject of a conference at Food Hotel Tech 2024 which focused on the guest relationship, nurtured and built throughout the experience.

#webinar#events

Checklist for choosing your hotel software

5 key topics to discuss with your future technology providers, to choose the solution that's right for you

#how-to#technology

15

April

2024

10 ways to prepare for the upcoming season

The beginning of high season is almost here, the time when guests arrive in mass, from all over the world, expecting you to provide the most relaxing getaway. Now is the perfect time to review key areas to ensure that you deliver the best possible experience.

#how-to#product-presentation

21

March

2024

LoungeUp joins D-EDGE and strengthens its position as Europe's leading CRM for hotels

We are delighted to announce that LoungeUp is joining D-EDGE, one of the world leaders in hotel technology. This acquisition is the result of a shared vision to simplify the hotel industry by improving every step of the guest journey, and to provide hotel teams with cutting-edge, secure and integrated technologies.

#announcement#press-release

✪ Success Story: Bohemia Suites & Spa

Bohemia Suites & Spa is a 5* adults-only boutique hotel located in the south of the Canaries in one of the island's most famous beach resorts, Playa del Inglés.

#guest-case-studies#independent-hotel