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01
July
2025
LoungeUp becomes D‑EDGE CRM
LoungeUp is officially renamed "D-EDGE CRM" and merges with D-EDGE. The solution adopts D-EDGE's visual identity, to take full advantage of the international recognition of the D-EDGE brand.
01
Jul
2025
LoungeUp becomes D‑EDGE CRM
LoungeUp is officially renamed "D-EDGE CRM" and merges with D-EDGE. The solution adopts D-EDGE's visual identity, to take full advantage of the international recognition of the D-EDGE brand.
#announcement20
May
2025
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Success Story: Talbot Collection
Talbot Collection is a hotel group in Ireland offering an authentic and warm experience, true to the country's hospitality. Located in the heart of the Ancient East, its seven 4-star hotels offer an elegant and comfortable setting, ideal for a getaway with family, friends or couples.
#guest-case-studies#group05
May
2025
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[Conference ▶️] Data to anticipate guest preferences in the hospitality industry
In the hotel industry, personalising the guest experience has become a major challenge for attracting and retaining guests. Today, thanks to the evolution of technology, data plays a central role in this personalisation. Hotels collect a vast amount of information on guest preferences,
#webinar#events15
April
2025

Loyal guests: a key lever for boosting your profitability
Have you ever thought about how to capitalise on your existing guests? Guest loyalty is an essential strategy in the hotel industry. Here are the four major benefits your loyal guests bring to boost your margins and improve your performance.
#upsell01
April
2025
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[Webinar ▶️] Hotelier's Insights: Technology to streamline operations and enhance the guest experience
How can CRM, AI and a task management tool transform the guest experience and streamline operations? Discover the best practices of a 4-star hotel manager to optimise the work of his teams, improve internal communication and personalise the guest experience.
#webinar#guest-experience#best-practices#technology#independent-hotel25
February
2025

Loyalty programmes in the hospitality industry
Loyalty programmes are a must in the tourism industry, to reward regular guests and encourage those who haven't yet done so to return. They offer a range of benefits, from discounts to exclusive services.
#loyalty#chaine#independent-hotel#hospitalityNewsletter
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05
February
2024

How to integrate data into your hotel marketing strategy
In the hotel industry, data and digital marketing are essential for implementing an effective strategy. By combining them, hotels can deepen their understanding of guests and prospects, and establish more effective communication.
#data#marketing11
January
2024
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Leveraging internal knowledge to enhance guest experience
A well-managed knowledge base brings many direct benefits to a guest's experience, not least by enabling operational teams to work more efficiently.
#employee-experience#guest-experience27
November
2023

✪ Success Story: Riviera Villages / Rivages Collection
Riviera Villages is a high-end range of vacation villages on the Côte d'Azur and Collection Rivages in exceptional destinations. LoungeUp enables them to showcase the activities and entertainment that they offer to holidaymakers.
#guest-case-studies#group#HPA19
September
2023
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✪ Success Story: Noa Boutique Hotel
The Noa Boutique Hotel is a 4* boutique hotel located in the province of A Coruña, Spain, which has collaborated with LoungeUp to increase its additional sales, centralise its customer data, and offer guests a digital guide.
#guest-case-studies#independent-hotel11
September
2023

LoungeUp is a partner of WorldSkills
The WorldSkills competition aims to promote excellence in technical and vocational education and encourage young people to pursue careers in skilled trades.
#D-EDGE-CRM10
August
2023

Improve the well-being of hotel teams using internal tools
For many years now, the hotel industry has been faced with downsizing, which inevitably leads to overloaded operational teams and, ultimately, higher staff turnover. Technology, however, can counter many of these problems and improve the day-to-day lives of employees.
#employee-experience#technology