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01
January
2025
[Marketing Calendar 2025] - Official holidays and celebrations for the hotel industry
Here's a marketing calendar to help you plan your calendar, aligning your marketing actions with the most important international holidays and celebrations. You'll find traditional holidays, world days dedicated to important causes, or landmark events on the international scene.
11
September
2024
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Success Story: Entourage sur-le-Lac
Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.
#guest-case-studies#independent-hotel29
July
2024
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✪ Success Story : ResidHotel
ResidHotel is a group specializing in the management of hotel residences, with 22 residences located throughout France. With more than 30 years' experience, ResidHotel offers a practical and flexible alternative with residences adapted to business and leisure stays, combining independence and comfort.
#guest-case-studies#group#location-apartments16
July
2024
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Key figures on guest data management in the hotel industry
In the hotel industry, managing customer data is an essential strategic lever for gaining consumer trust and building customer loyalty. As concerns about data confidentiality intensify, it is essential for hoteliers to demonstrate transparency and security.
#data#cybersecurity#technology28
June
2024
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5 key points to improve the security of your hotel's guest data
Operational staff are prime targets for hacking into hotel systems and retrieving guests' personal data. Human error is unfortunately the main cause of cyberattacks (74%), with phishing remaining the leading type of attack. New AI tools and deepfakes have a lot to offer.
#cybersecurity#data#technology24
June
2024
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Success Story: Evi Hob
Evi Hob is a new hotel brand that blends hospitality and third-place living. Their credo: the comfort of a hotel and the conviviality of a hostel. With LoungeUp, they showcase their wide range of events and activities.
#guest-case-studies#group27
May
2024
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Key figures on the role of technology in the hotel guest experience
The rapid evolution of technology is influencing both guest and employee expectations. An overview studies from 2024 on the subject of the guest hotel experience.
#guest-experience#guestjourney#technology#personalisation #guest-orientedNewsletter
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09
November
2022
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Dmbook Pro wins a trophy at the EquipHotel Innovation Awards
Dmbook is one of these 24 winners, for the "Technology & Services" category, "Well-being at Work" sub-category, emerging triumphant against all the other important, innovative products and solutions.
#announcement07
November
2022
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LoungeUp participates in the launch of a new label: Synapse
Connecting technological solutions is a problem that all hoteliers have faced. And very often, this implementation is long and tedious, and takes precious time and energy away from their hotel.
#announcement#loungeup18
October
2022
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[Webinar ▶️] The hotel employee experience in 2022
Join us for a webinar dedicated to the employee experience and its importance in the hospitality industry. Whatever the category of your establishment, this webinar is for you.
#webinar#employee-experience18
July
2022
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Success Story: VIP Paris Yacht Hotel
The VIP Paris Yacht Hotel called on LoungeUp with several objectives in mind: streamline the guest itinerary, effectively inform customers before their stay about arrival procedures, personalize the entire itinerary, optimize upsell, facilitate operational work and increase retention. guest
#guest-case-studies#independent-hotel30
June
2022
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The best practices for hoteliers to digitalise the guest journey
Some hoteliers have realised that digitalisation allows them to better respond to the expectations of guests, to be more efficient, to generate additional sales and to collect data to increase loyalty. Here is an overview of the best practices used by Spanish hoteliers in digitalising the guest journey.
#best-practices#how-to#guest-case-studies07
June
2022
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Success Story: Hotels & Co
Hotels & Co called on LoungeUp to support its customers and be available for them at all times, as well as to better manage customer requests.
#guest-case-studies#group