LoungeUp participates in the launch of a new label: Synapse
Connecting technological solutions is a problem that all hoteliers have faced. And very often, this implementation is long and tedious, and takes precious time and energy away from their hotel.
This is why a number of hotel SAAS solutions have decided to group together under a label that guarantees easy connection.
To join the label, the following requirements apply:
1️⃣ Integration with the solution is reliable and has been tested
It cannot just be any solution, it is a matter of having real, open APIs with documentation at the ready for any service provider who wishes to integrate. The connection must be in real time or close to it.
2️⃣ No connection fees
Integrating solutions will not require any connection charges, so no more multi-figure invoices just for a few data exchanges!
3️⃣ Incident management is supported by the solution
The hotelier is not needed to connect the solutions themself if a problem occurs, instead the two customer support teams manage incident correction between them.
4️⃣ The solution offers customer support in French
To ensure efficient and quality collaboration, French language support is required.