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01
January
2025
[Marketing Calendar 2025] - Official holidays and celebrations for the hotel industry
Here's a marketing calendar to help you plan your calendar, aligning your marketing actions with the most important international holidays and celebrations. You'll find traditional holidays, world days dedicated to important causes, or landmark events on the international scene.
11
September
2024
Success Story: Entourage sur-le-Lac
Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.
#guest-case-studies#independent-hotel29
July
2024
✪ Success Story : ResidHotel
ResidHotel is a group specializing in the management of hotel residences, with 22 residences located throughout France. With more than 30 years' experience, ResidHotel offers a practical and flexible alternative with residences adapted to business and leisure stays, combining independence and comfort.
#guest-case-studies#group#location-apartments16
July
2024
Key figures on guest data management in the hotel industry
In the hotel industry, managing customer data is an essential strategic lever for gaining consumer trust and building customer loyalty. As concerns about data confidentiality intensify, it is essential for hoteliers to demonstrate transparency and security.
#data#cybersecurity#technology28
June
2024
5 key points to improve the security of your hotel's guest data
Operational staff are prime targets for hacking into hotel systems and retrieving guests' personal data. Human error is unfortunately the main cause of cyberattacks (74%), with phishing remaining the leading type of attack. New AI tools and deepfakes have a lot to offer.
#cybersecurity#data#technology24
June
2024
Success Story: Evi Hob
Evi Hob is a new hotel brand that blends hospitality and third-place living. Their credo: the comfort of a hotel and the conviviality of a hostel. With LoungeUp, they showcase their wide range of events and activities.
#guest-case-studies#group27
May
2024
Key figures on the role of technology in the hotel guest experience
The rapid evolution of technology is influencing both guest and employee expectations. An overview studies from 2024 on the subject of the guest hotel experience.
#guest-experience#guestjourney#technology#personalisation #guest-orientedNewsletter
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20
March
2023
Success Story: Victoria Holding
With both tourists and regular business customers, the group decided to call on LoungeUp to harmonize the guest relationship across all three hotels.
#hospitality#group28
February
2023
[Webinar ▶️] Cybersecurity in the hospitality industry: Risks, best practices and solutions
We're hosting a webinar dedicated to cybersecurity in the hospitality industry, to raise awareness of the risks, best practices and solutions associated with this topic.
#webinar#cybersecurity27
February
2023
Success Story: Hotel Restaurant & Spa Verte Vallée
Hotel Restaurant & Spa Verte Vallée is set amidst nature and greenery in a park just outside the center of Munster in the Alsace region, making it the ideal place for a relaxing getaway. The independent hotel has equipped itself with LoungeUp to facilitate and improve customer relations and internal operations.
#guest-case-studies#independent-hotel16
February
2023
Success Story: Grands Hôtels Parisiens
The Grand Hotels have decided to use LoungeUp to digitalize the relationship with their customers and to highlight the additional services of each establishment. It also allows them to better understand the needs and expectations of their customers, in order to satisfy them in the best possible way.
#guest-case-studies#hospitality#group16
February
2023
Success Story: Orso Hotels
The Orso Group called on LoungeUp to offer a consistent and personalized guest experience in each of their establishments, to better welcome customers.
#guest-case-studies#hospitality#group