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22
May
2025
[Conference ▶️] Data to Anticipate Customer Preferences in the Hospitality Industry
In the hotel industry, personalizing the guest experience has become a major challenge for attracting and retaining customers. Today, thanks to the evolution of technology, data plays a central role in this personalization. Hotels collect a vast amount of information on guest preferences,
22
May
2025
[Conference ▶️] Data to Anticipate Customer Preferences in the Hospitality Industry
In the hotel industry, personalizing the guest experience has become a major challenge for attracting and retaining customers. Today, thanks to the evolution of technology, data plays a central role in this personalization. Hotels collect a vast amount of information on guest preferences,
#webinar#events15
April
2025
Loyal guests: a key lever for boosting your profitability
Have you ever thought about how to capitalise on your existing guests? Guest loyalty is an essential strategy in the hotel industry. Here are the four major benefits your loyal guests bring to boost your margins and improve your performance.
#upsell01
April
2025
[Webinar ▶️] Hotelier's Insights: Technology to streamline operations and enhance the guest experience
How can CRM, AI and a task management tool transform the guest experience and streamline operations? Discover the best practices of a 4-star hotel manager to optimise the work of his teams, improve internal communication and personalise the guest experience.
#webinar#guest-experience#best-practices#technology#independent-hotel25
February
2025
Loyalty programmes in the hospitality industry
Loyalty programmes are a must in the tourism industry, to reward regular guests and encourage those who haven't yet done so to return. They offer a range of benefits, from discounts to exclusive services.
#loyalty#chaine#independent-hotel#hospitality
11
September
2024
✪ Success Story: Entourage sur-le-Lac
Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.
#guest-case-studies#independent-hotel29
July
2024
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✪ Success Story : ResidHotel
ResidHotel is a group specializing in the management of hotel residences, with 22 residences located throughout France. With more than 30 years' experience, ResidHotel offers a practical and flexible alternative with residences adapted to business and leisure stays, combining independence and comfort.
#guest-case-studies#group#location-apartmentsNewsletter
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07
June
2018
The keys to an ultra-personalised stay
Personalisation in the hotel industry is not a new topic. However, travellers' expectations are constantly evolving, and to keep pace, the hotel industry must be able to offer more than just personalisation: ultra-personalisation. WHAT IS ULTRA-PERSONALISATION? For several years now...
#hospitality#technology03
May
2018
Event: Food Hotel Tech #2 [Paris].
"The 100% Digital & Tech Hotel & Restaurant Exhibition" 4 & 5 June 2018, Paris "Food Hotel Tech is intended to be the privileged meeting place and exchange for hotel and restaurant professionals to help them decode the challenges of the future." Here comes the second edition of the 100% digital & tech exhibition dedicated...
#events#loungeup26
April
2018
Thanks to the integration of Booker and LoungeUp, hotel guests are reserving their spa treatments directly from their smartphone. An example of the MMV group.
Press release The mmv group's "holiday companion" application allows each holidaymaker to access a number of services before or during their stay. Since this winter, holidaymakers can now book a treatment or access to the spa facilities, choose the time of their appointment ...
#press-release26
March
2018
Event: Hotel 2.0 - Outside of the box
"Mastering the key concepts and best practices of innovation management applied to the hotel industry." 03/04/18 - Issy-les-Moulineaux This conference will address the tools and concepts for managing innovation in the hotel industry. The event is free for hoteliers and takes place in the Paris region. On the programme: Two Keynotes.
#events#loungeup26
March
2018
Event: HITEC 2018 [Amsterdam]
"HFTP's European extension to the world's largest and oldest hospitality technology exposition and conference brand." 11-13/04/18, Amsterdam HITEC stands for Hospitality Industry Technology Exposition and Conference, which also takes place in Dubai, Houston, Minneapolis and San Antonio.
#events#loungeup01
March
2018
Hotel Belmar, a haven of peace in the middle of the Costa Rican cloud forest, has acquired the customer-relations management services developed by LoungeUp.
Press release For the past three months, Hotel Belmar has been benefiting from LoungeUp's services to make the stay of its guests more fluid and personalized. "The LoungeUp tools simplify the work of our teams and allow us to meet the needs of our customers. They have access to all the activities we offer from the comfort of their ...
#press-release#loungeup