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22
May
2025
[Conference ▶️] Data to Anticipate Customer Preferences in the Hospitality Industry
In the hotel industry, personalizing the guest experience has become a major challenge for attracting and retaining customers. Today, thanks to the evolution of technology, data plays a central role in this personalization. Hotels collect a vast amount of information on guest preferences,
22
May
2025
[Conference ▶️] Data to Anticipate Customer Preferences in the Hospitality Industry
In the hotel industry, personalizing the guest experience has become a major challenge for attracting and retaining customers. Today, thanks to the evolution of technology, data plays a central role in this personalization. Hotels collect a vast amount of information on guest preferences,
#webinar#events15
April
2025
Loyal guests: a key lever for boosting your profitability
Have you ever thought about how to capitalise on your existing guests? Guest loyalty is an essential strategy in the hotel industry. Here are the four major benefits your loyal guests bring to boost your margins and improve your performance.
#upsell01
April
2025
[Webinar ▶️] Hotelier's Insights: Technology to streamline operations and enhance the guest experience
How can CRM, AI and a task management tool transform the guest experience and streamline operations? Discover the best practices of a 4-star hotel manager to optimise the work of his teams, improve internal communication and personalise the guest experience.
#webinar#guest-experience#best-practices#technology#independent-hotel25
February
2025
Loyalty programmes in the hospitality industry
Loyalty programmes are a must in the tourism industry, to reward regular guests and encourage those who haven't yet done so to return. They offer a range of benefits, from discounts to exclusive services.
#loyalty#chaine#independent-hotel#hospitality
11
September
2024
✪ Success Story: Entourage sur-le-Lac
Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.
#guest-case-studies#independent-hotel29
July
2024
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✪ Success Story : ResidHotel
ResidHotel is a group specializing in the management of hotel residences, with 22 residences located throughout France. With more than 30 years' experience, ResidHotel offers a practical and flexible alternative with residences adapted to business and leisure stays, combining independence and comfort.
#guest-case-studies#group#location-apartmentsNewsletter
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17
January
2019
✪ Success Story: Best Western Hotels & Resorts
Virginie Barboux, Executive Vice President in charge of Communication, Digital and Experience guest at Best Western Hotels & Resorts, presents the use of LoungeUp within the chain and their strategy with the solution on the guest itinerary.
#guest-case-studies#chaine
04
October
2018
Event : EquipHotel 2018 [Paris]
Hotel & Restaurant Business Place 11-15/11/18 - Paris 15 A leading event in the hotel industry, LoungeUp will be present at EquipHotel for the 3rd time to meet hoteliers from the region and from all over France. The show is organised into 5 thematic areas, with events organised in each universe: Catering The...
#events16
July
2018
Transform the hotel stay into an “experience”
We hear it everywhere: "guest experience" is a hot topic, and even more so in tourism. And for good reason, investing in the experience would increase profits and customer loyalty. WHAT IS guest experience? In general In all sectors, the term "guest experience" is used to describe the...
#best-practices#hospitality12
July
2018
LoungeUp and Runnin’City are teaming up to offer running enthusiasts with running routes around the city during their stay at this hotel
Press release LoungeUp, equips the Hostellerie de Levernois with "Runnin'City" running courses for its sporty guests who wish to visit the surroundings of the establishment. "The LoungeUp application allows us to accompany our guests throughout their stay, even outside the establishment ...
#press-release#loungeup29
June
2018
Event: Hotel 2.0 - The hotel industry is dead, long live hospitality!
"Why your customers choose you and how to make it easier for them" 12/07/18 - Paris 12 "When Airbnb announces that its first competitor is Netflix, we understand that we are in a new era. A startup and Airbnb will share their marketing vision and customer acquisition strategies...
#events