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20
May
2025
Success Story: Talbot Collection
Talbot Collection is a hotel group in Ireland offering an authentic and warm experience, true to the country's hospitality. Located in the heart of the Ancient East, its seven 4-star hotels offer an elegant and comfortable setting, ideal for a getaway with family, friends or couples.
20
May
2025
Success Story: Talbot Collection
Talbot Collection is a hotel group in Ireland offering an authentic and warm experience, true to the country's hospitality. Located in the heart of the Ancient East, its seven 4-star hotels offer an elegant and comfortable setting, ideal for a getaway with family, friends or couples.
#guest-case-studies#group05
May
2025
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[Conference ▶️] Data to anticipate guest preferences in the hospitality industry
In the hotel industry, personalising the guest experience has become a major challenge for attracting and retaining guests. Today, thanks to the evolution of technology, data plays a central role in this personalisation. Hotels collect a vast amount of information on guest preferences,
#webinar#events15
April
2025
Loyal guests: a key lever for boosting your profitability
Have you ever thought about how to capitalise on your existing guests? Guest loyalty is an essential strategy in the hotel industry. Here are the four major benefits your loyal guests bring to boost your margins and improve your performance.
#upsell01
April
2025
[Webinar ▶️] Hotelier's Insights: Technology to streamline operations and enhance the guest experience
How can CRM, AI and a task management tool transform the guest experience and streamline operations? Discover the best practices of a 4-star hotel manager to optimise the work of his teams, improve internal communication and personalise the guest experience.
#webinar#guest-experience#best-practices#technology#independent-hotel25
February
2025
Loyalty programmes in the hospitality industry
Loyalty programmes are a must in the tourism industry, to reward regular guests and encourage those who haven't yet done so to return. They offer a range of benefits, from discounts to exclusive services.
#loyalty#chaine#independent-hotel#hospitality
11
September
2024
✪ Success Story: Entourage sur-le-Lac
Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.
#guest-case-studies#independent-hotelNewsletter
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29
June
2018
Event: Hotel 2.0 - The hotel industry is dead, long live hospitality!
"Why your customers choose you and how to make it easier for them" 12/07/18 - Paris 12 "When Airbnb announces that its first competitor is Netflix, we understand that we are in a new era. A startup and Airbnb will share their marketing vision and customer acquisition strategies...
#events07
June
2018
The keys to an ultra-personalised stay
Personalisation in the hotel industry is not a new topic. However, travellers' expectations are constantly evolving, and to keep pace, the hotel industry must be able to offer more than just personalisation: ultra-personalisation. WHAT IS ULTRA-PERSONALISATION? For several years now...
#hospitality#technology03
May
2018
Event: Food Hotel Tech #2 [Paris].
"The 100% Digital & Tech Hotel & Restaurant Exhibition" 4 & 5 June 2018, Paris "Food Hotel Tech is intended to be the privileged meeting place and exchange for hotel and restaurant professionals to help them decode the challenges of the future." Here comes the second edition of the 100% digital & tech exhibition dedicated...
#events#loungeup26
April
2018
Thanks to the integration of Booker and LoungeUp, hotel guests are reserving their spa treatments directly from their smartphone. An example of the MMV group.
Press release The mmv group's "holiday companion" application allows each holidaymaker to access a number of services before or during their stay. Since this winter, holidaymakers can now book a treatment or access to the spa facilities, choose the time of their appointment ...
#press-release26
March
2018
Event: Hotel 2.0 - Outside of the box
"Mastering the key concepts and best practices of innovation management applied to the hotel industry." 03/04/18 - Issy-les-Moulineaux This conference will address the tools and concepts for managing innovation in the hotel industry. The event is free for hoteliers and takes place in the Paris region. On the programme: Two Keynotes.
#events#loungeup26
March
2018
Event: HITEC 2018 [Amsterdam]
"HFTP's European extension to the world's largest and oldest hospitality technology exposition and conference brand." 11-13/04/18, Amsterdam HITEC stands for Hospitality Industry Technology Exposition and Conference, which also takes place in Dubai, Houston, Minneapolis and San Antonio.
#events#loungeup