Solutions
The LoungeUp blog
Themes
Categories
22
Apr
2024
Checklist for choosing your hotel software
5 key topics to discuss with your future technology providers, to choose the solution that's right for you
22
Apr
2024
Checklist for choosing your hotel software
5 key topics to discuss with your future technology providers, to choose the solution that's right for you
10
Aug
2023
Improve the well-being of hotel teams using internal tools
For many years now, the hotel industry has been faced with downsizing, which inevitably leads to overloaded operational teams and, ultimately, higher staff turnover. Technology, however, can counter many of these problems and improve the day-to-day lives of employees.
27
Sep
2021
10 key steps of an online check-in
The dematerialised check-in offers many advantages for both guests and hoteliers, and has gained renewed interest in this period of distancing as it avoids queuing at reception and reduces physical contact. And above all, it speeds up administrative procedures!
14
Jun
2021
The 5 Essential Requirements for a Perfect Guest Experience
The definition of a 'perfect' guest experience has changed in recent years. When breakfast in the room and sunbeds by the pool were enough, this is clearly no longer the case. Guests expect a special experience: a personal welcome, personal recommendations...
06
Apr
2021
4 essential tips to effectively install mobile keys in a hotel
A mobile key is the digital version of the room key. Its dematerialised version on the smartphone simplifies the guest experience, while easing the workload of hotel staff in their daily work. But it still needs to be well integrated into the overall guest experience to offer a smooth journey. Tip n°① ...
12
Mar
2021
8 benefits of using a virtual key in hospitality
A virtual key is the smartphone version of the key or pass found in most hotels. Its mobile version facilitates the guest journey and optimises reception. Here are 8 advantages for the customer and the hotel to dematerialize the room keys on the smartphone of the guests...
28
Jan
2021
STUDY: INSTANT MESSAGING IN HOSPITALITY: WHICH GUESTS USE WHICH PLATFORMS
Instant messaging applications play a crucial role in our lives. They are used on a daily basis to communicate with our loved ones, allowing us to keep in touch while physically separated. The COVID-19 crisis has led to an increase in the use of these applications (with 45% of the world's population using them).
Newsletter
We'll only send
the very best!
Stay informed
Subscribe to our newsletter and keep up to date with the latest news from LoungeUp.
23
Nov
2015
Don’t forget your Wi-Fi
- 6 minutes to read - With Wi-Fi becoming an indispensable factor in everyday life, it's no surprise that its demand is following the same trend in the hotel sector, as hotels do their best to offer their guests the best stay. The subject has always been topical in this industry...
31
Aug
2015
The 10 things every in-destination hotel app must have
In this day and age, it is difficult to be a hotelier. Not only do you have to fight against the dominance of OTAs for customer loyalty, but the technological revolution has made it difficult to communicate with travellers who now prefer to find information and solve their problems on the Internet. But is it really...
23
Feb
2015
Who are the millennials?
Simply put, Millenials or Generation Y are the individuals who will define the near future of the tourism industry in the coming years. Born between 1980 and 1999, they have grown up with technology, whether it be video games or DVDs, and are used to the abundance of information available to them... Read more
07
Nov
2014
The Seven Signature Moves of the ‘Silent Traveler’
We live in a world where technology is king. Whether it's at a music concert, in front of the Louvre or at any world event, smartphones and tablets are everywhere, constantly communicating an experience and this is not about to change.
09
Oct
2014
iBeacons will revolutionise the hospitality industry
One of the most exciting developments in retail technology in recent years, the iBeacon is Apple’s take on the widespread BLE (Bluetooth Low Energy) beacon present in Android 4.3 which introduced the Low Energy Bluetooth APIs and has also been integrated into all iPhone models since the 4S. Essentially, ...