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Success Story: Talbot Collection

Talbot Collection is a hotel group in Ireland offering an authentic and warm experience, true to the country's hospitality. Located in the heart of the Ancient East, its seven 4-star hotels offer an elegant and comfortable setting, ideal for a getaway with family, friends or couples.

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Success Story: Talbot Collection

Talbot Collection is a hotel group in Ireland offering an authentic and warm experience, true to the country's hospitality. Located in the heart of the Ancient East, its seven 4-star hotels offer an elegant and comfortable setting, ideal for a getaway with family, friends or couples.

#guest-case-studies#group
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05

May

2025

[Conference ▶️] Data to anticipate guest preferences in the hospitality industry

In the hotel industry, personalising the guest experience has become a major challenge for attracting and retaining guests. Today, thanks to the evolution of technology, data plays a central role in this personalisation. Hotels collect a vast amount of information on guest preferences,

#webinar#events

15

April

2025

Loyal guests: a key lever for boosting your profitability

Have you ever thought about how to capitalise on your existing guests? Guest loyalty is an essential strategy in the hotel industry. Here are the four major benefits your loyal guests bring to boost your margins and improve your performance.

#upsell

[Webinar ▶️] Hotelier's Insights: Technology to streamline operations and enhance the guest experience

How can CRM, AI and a task management tool transform the guest experience and streamline operations? Discover the best practices of a 4-star hotel manager to optimise the work of his teams, improve internal communication and personalise the guest experience.

#webinar#guest-experience#best-practices#technology#independent-hotel

25

February

2025

Loyalty programmes in the hospitality industry

Loyalty programmes are a must in the tourism industry, to reward regular guests and encourage those who haven't yet done so to return. They offer a range of benefits, from discounts to exclusive services.

#loyalty#chaine#independent-hotel#hospitality

01

January

2025

[Marketing Calendar 2025] - Official holidays and celebrations for the hotel industry

Here's a marketing calendar to help you plan your calendar, aligning your marketing actions with the most important international holidays and celebrations. You'll find traditional holidays, world days dedicated to important causes, or landmark events on the international scene.

#how-to#events

11

September

2024

✪ Success Story: Entourage sur-le-Lac

Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.

#guest-case-studies#independent-hotel

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21

January

2021

loungeup

Paradores digitise their services through implementing a virtual concierge

Press release Paradores takes another step towards improving the guest experience and enhancing security by digitising its service offering with LoungeUp's virtual concierge. On their own mobile devices, guests can interact with the reception or order directly...

#press-release#loungeup

06

January

2021

loungeup

The year 2020 at LoungeUp

What a year 2020 was! The spring of 2020 was not over when the hotel industry (our industry) was taking the Covid-19 crisis in its stride. After a few days to digest and start to understand what was going on, it became clear to us that we had a role to play in trying to contribute to the success of our industry.

#loungeup#announcement

02

December

2020

loungeup

Welcome to LoungeUp, Dmbook Pro!

By acquiring Dmbook Pro, LoungeUp now offers a unique customer relationship management platform coupled with a hotel operations management solution. This merger is the culmination of a first partnership launched in 2018. It is with great pleasure that we welcome...

#announcement

23

November

2020

LoungeUp

✪ Success Stories: Hôtel Grandes Rousses

Hotel Grandes Rousses is a 4-star hotel located in Alpe d'Huez with 106 rooms and suites offering a breathtaking view of the mountain. The hotel combines a high standard with a cocooning atmosphere with carefully decorated rooms and public areas. The hotel also features a bar, a bistronomic restaurant and a restaurant with a...

#guest-case-studies#best-practices

16

November

2020

LoungeUp

LoungeUp Success Stories : Alpapart Apparthotel

Alpapart is a group of five hotel residences located in the heart of the Alps, in the resorts of Tignes and La Rosière, consisting of 144 flats. The group's concept is to offer its clients the independence of a flat combined with the services of a hotel reception. Client for several years...

#guest-case-studies#best-practices

28

October

2020

LoungeUp

Customer Interview: GHM Hoteles

GHM Hoteles called upon LoungeUp to digitalise its customer relations. The LoungeUp platform facilitates customer requests and makes the customers' stay more fluid. The GHM Hoteles group located in Sierra Nevada (Spain) has equipped itself with LoungeUp on its various establishments with the following problem...

#guest-case-studies#best-practices