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22
May
2025
[Conference ▶️] Data to Anticipate Customer Preferences in the Hospitality Industry
In the hotel industry, personalizing the guest experience has become a major challenge for attracting and retaining customers. Today, thanks to the evolution of technology, data plays a central role in this personalization. Hotels collect a vast amount of information on guest preferences,
22
May
2025
[Conference ▶️] Data to Anticipate Customer Preferences in the Hospitality Industry
In the hotel industry, personalizing the guest experience has become a major challenge for attracting and retaining customers. Today, thanks to the evolution of technology, data plays a central role in this personalization. Hotels collect a vast amount of information on guest preferences,
#webinar#events15
April
2025
Loyal guests: a key lever for boosting your profitability
Have you ever thought about how to capitalise on your existing guests? Guest loyalty is an essential strategy in the hotel industry. Here are the four major benefits your loyal guests bring to boost your margins and improve your performance.
#upsell01
April
2025
[Webinar ▶️] Hotelier's Insights: Technology to streamline operations and enhance the guest experience
How can CRM, AI and a task management tool transform the guest experience and streamline operations? Discover the best practices of a 4-star hotel manager to optimise the work of his teams, improve internal communication and personalise the guest experience.
#webinar#guest-experience#best-practices#technology#independent-hotel25
February
2025
Loyalty programmes in the hospitality industry
Loyalty programmes are a must in the tourism industry, to reward regular guests and encourage those who haven't yet done so to return. They offer a range of benefits, from discounts to exclusive services.
#loyalty#chaine#independent-hotel#hospitality
11
September
2024
✪ Success Story: Entourage sur-le-Lac
Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.
#guest-case-studies#independent-hotel29
July
2024
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✪ Success Story : ResidHotel
ResidHotel is a group specializing in the management of hotel residences, with 22 residences located throughout France. With more than 30 years' experience, ResidHotel offers a practical and flexible alternative with residences adapted to business and leisure stays, combining independence and comfort.
#guest-case-studies#group#location-apartmentsNewsletter
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22
August
2017
LoungeUp and Stardekk are now interconnected
Press release LoungeUp and Stardekk officially launch their connectors. The common goal is to simplify processes for users of LoungeUp and Cubilis, Stardekk's channel manager software: "One of our main objectives is that hotel staff can focus on the guest experience ...
#press-release#loungeup27
July
2017
Mmv launches with LoungeUp the "mmv Social CLUB" to share activities between holidaymakers
Mmv has enhanced its mobile application with a new collaborative feature for CLUB holidaymakers called "mmv Social CLUB", developed with LoungeUp. With the mmv Social CLUB, everyone can suggest ideas for activities and thus become an actor and creator of their own entertainment programme! This is an opportunity for...
#press-release#loungeup08
June
2017
LoungeUp is launching a new product which allows hotels to interact with their guests via text message
Press release LoungeUp, leader in customer relationship solutions for tourism accommodation, adds a new product to its offer: LoungeUp SMS. "The objective is simple: to enable a simple and efficient interaction between hoteliers and their customers while maximizing their turnover and recovering their revenue.
#press-release#loungeup23
May
2017
The Importance of Text Messaging in the Hospitality Industry
Texting seems to have been around forever. It was only in 1992 that the very first text message was sent by Neil Papworth wishing Richard Jarvis a "Merry Christmas". (It must have been written from a computer, because mobile phones did not have the capability to send text messages.
#sms#technology13
April
2017
The end of roaming charges in Europe
From 15 June 2017, roaming charges in Europe are set to disappear, meaning that travelling in Europe will become easier. Gone are the days of the dreaded phone bill after travelling and using your 3G to find your way around an unfamiliar city...
#technology08
March
2017
Three major hospitality trends to look out for in 2017
With 2017 underway, we've summarised for you three major trends that are likely to impact the hospitality world and that you're sure to hear about this year. LoungeUp deciphers them for you. 1. The fluidity of the guest journey is increasingly important.
#technology