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05
May
2025
[Conference ▶️] Data to anticipate guest preferences in the hospitality industry
In the hotel industry, personalising the guest experience has become a major challenge for attracting and retaining guests. Today, thanks to the evolution of technology, data plays a central role in this personalisation. Hotels collect a vast amount of information on guest preferences,
05
May
2025
[Conference ▶️] Data to anticipate guest preferences in the hospitality industry
In the hotel industry, personalising the guest experience has become a major challenge for attracting and retaining guests. Today, thanks to the evolution of technology, data plays a central role in this personalisation. Hotels collect a vast amount of information on guest preferences,
#webinar#events15
April
2025

Loyal guests: a key lever for boosting your profitability
Have you ever thought about how to capitalise on your existing guests? Guest loyalty is an essential strategy in the hotel industry. Here are the four major benefits your loyal guests bring to boost your margins and improve your performance.
#upsell01
April
2025

[Webinar ▶️] Hotelier's Insights: Technology to streamline operations and enhance the guest experience
How can CRM, AI and a task management tool transform the guest experience and streamline operations? Discover the best practices of a 4-star hotel manager to optimise the work of his teams, improve internal communication and personalise the guest experience.
#webinar#guest-experience#best-practices#technology#independent-hotel25
February
2025

Loyalty programmes in the hospitality industry
Loyalty programmes are a must in the tourism industry, to reward regular guests and encourage those who haven't yet done so to return. They offer a range of benefits, from discounts to exclusive services.
#loyalty#chaine#independent-hotel#hospitality11
September
2024

✪ Success Story: Entourage sur-le-Lac
Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.
#guest-case-studies#independent-hotel29
July
2024
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✪ Success Story : ResidHotel
ResidHotel is a group specializing in the management of hotel residences, with 22 residences located throughout France. With more than 30 years' experience, ResidHotel offers a practical and flexible alternative with residences adapted to business and leisure stays, combining independence and comfort.
#guest-case-studies#group#location-apartmentsNewsletter
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24
July
2020

Event: Food Hotel Tech 2020 (Nice)
13-14 October 2020, Nice 📅 Tuesday 13 - Wednesday 14 October 2020 🕙 10am - 7pm 📍 Nice Acropolis | Espace Méditerranée 1, esplanade Kennedy 06364 Nice cedex 4 - France ❗ Location LoungeUp: Stand B10 ℹ️ Link to the event 🎟️ Badge request Facebook page
#events24
July
2020

Event: Fitur 2021 [Madrid]
19 - 23 May 2021, Madrid FITUR is the global meeting point for tourism professionals and the leading trade fair for inbound and outbound markets in Latin America. At its inception, FITUR broke all previous participation records with 11,040 companies from 165 countries and regions,...
#events24
July
2020

Event: Atlantica 2020 [La Rochelle]
13-15 October 2020, La Rochelle NEW TRENDS - OUTDOOR HOTELS - EQUIPMENT AND LEISURE AT THE ATLANTICA PROFESSIONAL EXHIBITION IN LA ROCHELLE (17) ORGANISED BY THE FDHPA 17 RENDEZ-VOUS EN 2020 LES 13, 14 ET 15 OCTOBRE! Following a presentation by AFDAS, the new OPCO of the HPA branch will review its activities...
#events24
July
2020

Event: EquipHotel 2020 [Paris]
15 - 19 November 2020 EquipHotel is the leading professional and international event that accompanies you every two years for the day-to-day management of your hotel or restaurant, your transformation or positioning projects. You are a hotelier, chef, restaurant owner, architect, decorator, ...
#events16
July
2020

Event: SETT 2020 [Montpellier]
03 - 05 November 2020, Montpellier The Sett trade show, Europe's leading outdoor hospitality trade show. Internationally recognised, the show is reserved for professionals (managers of campsites, gîtes, cafés, hotels, restaurants, bed and breakfasts, beaches, as well as local authorities...)
#events07
July
2020

QR Codes Check Back Into Hotels
A QR Code (Quick Response Code) is a universal representation of a sequence of characters (up to 7,089 characters compared to only 13 for a barcode). It is the graphical equivalent of a url that can, for example, open a web page but also trigger certain actions in an application.
#app#best-practices#guest-oriented#technology