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01
January
2025
[Marketing Calendar 2025] - Official holidays and celebrations for the hotel industry
Here's a marketing calendar to help you plan your calendar, aligning your marketing actions with the most important international holidays and celebrations. You'll find traditional holidays, world days dedicated to important causes, or landmark events on the international scene.
11
September
2024
Success Story: Entourage sur-le-Lac
Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.
#guest-case-studies#independent-hotel29
July
2024
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✪ Success Story : ResidHotel
ResidHotel is a group specializing in the management of hotel residences, with 22 residences located throughout France. With more than 30 years' experience, ResidHotel offers a practical and flexible alternative with residences adapted to business and leisure stays, combining independence and comfort.
#guest-case-studies#group#location-apartments16
July
2024
Key figures on guest data management in the hotel industry
In the hotel industry, managing customer data is an essential strategic lever for gaining consumer trust and building customer loyalty. As concerns about data confidentiality intensify, it is essential for hoteliers to demonstrate transparency and security.
#data#cybersecurity#technology28
June
2024
5 key points to improve the security of your hotel's guest data
Operational staff are prime targets for hacking into hotel systems and retrieving guests' personal data. Human error is unfortunately the main cause of cyberattacks (74%), with phishing remaining the leading type of attack. New AI tools and deepfakes have a lot to offer.
#cybersecurity#data#technology24
June
2024
Success Story: Evi Hob
Evi Hob is a new hotel brand that blends hospitality and third-place living. Their credo: the comfort of a hotel and the conviviality of a hostel. With LoungeUp, they showcase their wide range of events and activities.
#guest-case-studies#group27
May
2024
Key figures on the role of technology in the hotel guest experience
The rapid evolution of technology is influencing both guest and employee expectations. An overview studies from 2024 on the subject of the guest hotel experience.
#guest-experience#guestjourney#technology#personalisation #guest-orientedNewsletter
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16
November
2020
LoungeUp Success Stories : Alpapart Apparthotel
Alpapart is a group of five hotel residences located in the heart of the Alps, in the resorts of Tignes and La Rosière, consisting of 144 flats. The group's concept is to offer its clients the independence of a flat combined with the services of a hotel reception. Client for several years...
#guest-case-studies#best-practices28
October
2020
Customer Interview: GHM Hoteles
GHM Hoteles called upon LoungeUp to digitalise its customer relations. The LoungeUp platform facilitates customer requests and makes the customers' stay more fluid. The GHM Hoteles group located in Sierra Nevada (Spain) has equipped itself with LoungeUp on its various establishments with the following problem...
#guest-case-studies#best-practices08
September
2020
Guide to dematerialised and secure payment in the hotel industry
Which hotelier has never had problems with unpaid bills? The hotel industry is one of the only services that offers the payment phase after the service has been completed, a very old habit that nevertheless causes problems for some establishments. Between fraud, payment disputes and high commission rates...
#how-to#technology24
July
2020
Event: Food Hotel Tech 2020 (Nice)
13-14 October 2020, Nice 📅 Tuesday 13 - Wednesday 14 October 2020 🕙 10am - 7pm 📍 Nice Acropolis | Espace Méditerranée 1, esplanade Kennedy 06364 Nice cedex 4 - France ❗ Location LoungeUp: Stand B10 ℹ️ Link to the event 🎟️ Badge request Facebook page
#events24
July
2020
Event: EquipHotel 2020 [Paris]
15 - 19 November 2020 EquipHotel is the leading professional and international event that accompanies you every two years for the day-to-day management of your hotel or restaurant, your transformation or positioning projects. You are a hotelier, chef, restaurant owner, architect, decorator, ...
#events24
July
2020
Event: Atlantica 2020 [La Rochelle]
13-15 October 2020, La Rochelle NEW TRENDS - OUTDOOR HOTELS - EQUIPMENT AND LEISURE AT THE ATLANTICA PROFESSIONAL EXHIBITION IN LA ROCHELLE (17) ORGANISED BY THE FDHPA 17 RENDEZ-VOUS EN 2020 LES 13, 14 ET 15 OCTOBRE! Following a presentation by AFDAS, the new OPCO of the HPA branch will review its activities...
#events