RESOURCES

Client case studies

Our customers are best placed to talk about their use of the solution. Some of the best Succcess Stories and best practices from properties that use our platform on a daily basis.

[Webinar ▶️] Paroles d'Hôtelier: Technology to improve operations and the guest experience

How can CRM, AI and a task management tool transform the guest experience and streamline operations? Discover the best practices of a 4-star hotel manager to optimize the work of his teams, improve internal communication and personalize the guest experience.

Read

[Webinar ▶️] Paroles d'Hôtelier: Technology to improve operations and the guest experience

How can CRM, AI and a task management tool transform the guest experience and streamline operations? Discover the best practices of a 4-star hotel manager to optimize the work of his teams, improve internal communication and personalize the guest experience.

Read

11

September

2024

Success Story: Entourage sur-le-Lac

Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.

✪ Success Story : ResidHotel 

ResidHotel is a group specializing in the management of hotel residences, with 22 residences located throughout France. With more than 30 years' experience, ResidHotel offers a practical and flexible alternative with residences adapted to business and leisure stays, combining independence and comfort.

Success Story: Evi Hob

Evi Hob is a new hotel brand that blends hospitality and third-place living. Their credo: the comfort of a hotel and the conviviality of a hostel. With LoungeUp, they showcase their wide range of events and activities.

✪ Success Story: The Palace de Menthon

The Palace de Menthon, part of the Lavorel Hotels group, is a 5-star establishment that combines refinement, luxury and comfort. The establishment boasts 67 elegant rooms and suites, as well as a private villa, and is ideally located on the shores of Lake Annecy, in the Haute-Savoie commune of Menthon-Saint-Bernard.

✪ Success Story: Bohemia Suites & Spa

Bohemia Suites & Spa is a 5* adults-only boutique hotel located in the south of the Canaries in one of the island's most famous beach resorts, Playa del Inglés.

19

February

2024

Success Story: Les Méditerranées Camping Villages & Spa

Les Méditerranées Campings Villages & Spa is a group of three 5-star campsites located in Marseillan-Plage, equipped with LoungeUp to facilitate the guest experience and manage internal operations.

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LoungeUp

The best practices for campsites to make the guest’s stay easier

"Streamlining the guest experience" means both facilitating administrative procedures, giving information at the right time or offering a service or recommendation when the customer needs it. Using a platform to manage customer data and send cross-channel messages such as Tipiz...

23

November

2020

LoungeUp

Success Stories: Hôtel Grandes Rousses

Hotel Grandes Rousses is a 4-star hotel located in Alpe d'Huez with 106 rooms and suites offering a breathtaking view of the mountain. The hotel combines a high standard with a cocooning atmosphere with carefully decorated rooms and public areas. The hotel also features a bar, a bistronomic restaurant and a restaurant with a...

16

November

2020

LoungeUp

LoungeUp Success Stories : Alpapart Apparthotel

Alpapart is a group of five hotel residences located in the heart of the Alps, in the resorts of Tignes and La Rosière, consisting of 144 flats. The group's concept is to offer its clients the independence of a flat combined with the services of a hotel reception. Client for several years...

28

October

2020

LoungeUp

Customer Interview: GHM Hoteles

GHM Hoteles called upon LoungeUp to digitalise its customer relations. The LoungeUp platform facilitates customer requests and makes the customers' stay more fluid. The GHM Hoteles group located in Sierra Nevada (Spain) has equipped itself with LoungeUp on its various establishments with the following problem...

07

November

2019

LoungeUp

How adding tablets to hotel rooms can markedly improve guest experience

A mobile app is an excellent way to guide your guests during their stay and even before they arrive. Equipping your rooms with tablets with the app installed ensures maximum visibility and usage. WHAT'S A GUEST APP FOR? YOUR CUSTOMERS ORDER YOUR SERVICES MORE EASILY You give them...

LoungeUp

Success Story: SISTERHOTELS Group

Stéphanie Batten, Managing Director of the SISTERHOTELS group, describes the impact of implementing LoungeUp on the guest experience. Also on additional sales generation and customer loyalty.