RESOURCES
Client case studies
Our customers are best placed to talk about their use of the solution. Some of the best Succcess Stories and best practices from properties that use our platform on a daily basis.
11
September
2024
Success Story: Entourage sur-le-Lac
Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.
11
Sep
2024
Success Story: Entourage sur-le-Lac
Entourage sur-le-Lac in Quebec City is much more than just a hotel, it's a resort designed to meet the needs of active travelers and dynamic professionals. Ideally located on the picturesque shores of Lac Beauport, this modern establishment offers a full range of activities andentertainment year-round.
29
July
2024
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✪ Success Story : ResidHotel
ResidHotel is a group specializing in the management of hotel residences, with 22 residences located throughout France. With more than 30 years' experience, ResidHotel offers a practical and flexible alternative with residences adapted to business and leisure stays, combining independence and comfort.
24
June
2024
Success Story: Evi Hob
Evi Hob is a new hotel brand that blends hospitality and third-place living. Their credo: the comfort of a hotel and the conviviality of a hostel. With LoungeUp, they showcase their wide range of events and activities.
07
May
2024
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✪ Success Story: The Palace de Menthon
The Palace de Menthon, part of the Lavorel Hotels group, is a 5-star establishment that combines refinement, luxury and comfort. The establishment boasts 67 elegant rooms and suites, as well as a private villa, and is ideally located on the shores of Lake Annecy, in the Haute-Savoie commune of Menthon-Saint-Bernard.
04
March
2024
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✪ Success Story: Bohemia Suites & Spa
Bohemia Suites & Spa is a 5* adults-only boutique hotel located in the south of the Canaries in one of the island's most famous beach resorts, Playa del Inglés.
19
February
2024
Success Story: Les Méditerranées Camping Villages & Spa
Les Méditerranées Campings Villages & Spa is a group of three 5-star campsites located in Marseillan-Plage, equipped with LoungeUp to facilitate the guest experience and manage internal operations.
27
November
2023
Success Story: Riviera Villages / Rivages Collection
Riviera Villages is a high-end range of vacation villages on the Côte d'Azur and Collection Rivages in exceptional destinations. LoungeUp enables them to showcase the activities and entertainment that they offer to holidaymakers.
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03
May
2021
The best practices for campsites to make the guest’s stay easier
"Streamlining the guest experience" means both facilitating administrative procedures, giving information at the right time or offering a service or recommendation when the customer needs it. Using a platform to manage customer data and send cross-channel messages such as Tipiz...
23
November
2020
Success Stories: Hôtel Grandes Rousses
Hotel Grandes Rousses is a 4-star hotel located in Alpe d'Huez with 106 rooms and suites offering a breathtaking view of the mountain. The hotel combines a high standard with a cocooning atmosphere with carefully decorated rooms and public areas. The hotel also features a bar, a bistronomic restaurant and a restaurant with a...
16
November
2020
LoungeUp Success Stories : Alpapart Apparthotel
Alpapart is a group of five hotel residences located in the heart of the Alps, in the resorts of Tignes and La Rosière, consisting of 144 flats. The group's concept is to offer its clients the independence of a flat combined with the services of a hotel reception. Client for several years...
28
October
2020
Customer Interview: GHM Hoteles
GHM Hoteles called upon LoungeUp to digitalise its customer relations. The LoungeUp platform facilitates customer requests and makes the customers' stay more fluid. The GHM Hoteles group located in Sierra Nevada (Spain) has equipped itself with LoungeUp on its various establishments with the following problem...
13
February
2020
Success Stories : Playa Montroig Camping Resort
Playa Montroig Camping Resort calls on LoungeUp to digitalise its customer relations. The LoungeUp platform has developed a solution dedicated to the outdoor hotel industry: TIPIZ. This platform helps campsites to facilitate the stay of their customers and the daily life of their teams. The Playa Montroig Resort in Spain has decided to use this solution...
07
November
2019
How adding tablets to hotel rooms can markedly improve guest experience
A mobile application is a great way to guide your guests during their stay and even before they arrive. Equipping your rooms with tablets with the application installed ensures maximum visibility and usability. WHAT IS A CUSTOMER PORTAL FOR? YOUR CUSTOMERS ORDER YOUR SERVICES MORE EASILY You give them...