RESOURCES

Client case studies

Our customers are best placed to talk about their use of the solution. Some of the best Succcess Stories and best practices from properties that use our platform on a daily basis.

✪ Success Story: Bohemia Suites & Spa

Bohemia Suites & Spa is a 5* adults-only boutique hotel located in the south of the Canaries in one of the island's most famous beach resorts, Playa del Inglés.

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✪ Success Story: Bohemia Suites & Spa

Bohemia Suites & Spa is a 5* adults-only boutique hotel located in the south of the Canaries in one of the island's most famous beach resorts, Playa del Inglés.

Read

19

February

2024

Success Story: Les Méditerranées Camping Villages & Spa

Les Méditerranées Campings Villages & Spa is a group of three 5-star campsites located in Marseillan-Plage, equipped with LoungeUp to facilitate the guest experience and manage internal operations.

27

November

2023

Success Story: Riviera Villages / Rivages Collection

Riviera Villages is a high-end range of vacation villages on the Côte d'Azur and Collection Rivages in exceptional destinations. LoungeUp enables them to showcase the activities and entertainment that they offer to holidaymakers.

19

September

2023

✪ Success Story: Noa Boutique Hotel

The Noa Boutique Hotel is a 4* boutique hotel located in the province of A Coruña, Spain, which has collaborated with LoungeUp to increase its additional sales, centralise its customer data, and offer guests a digital guide.

Beautiful Life Hotels

Success Story: BL Hotels

BL Hotels is a hotel group in Brittany with 10 charismatic 4-star establishments that has equipped itself with LoungeUp to manage their guest relationship.

Success Story: Nestor & Jeeves

Nestor & Jeeves is the first vacation rental in Nice with a wide selection of apartments and exclusive services, equipped with LoungeUp to inform guests, manage check-in/out or sell additional services.

Success Story: Fabulous Hotels Group

Fabulous Hotels Group is a group of 3 hotels located on the outskirts of Disneyland Paris: Dream Castle, Grand Magic Hotel and Explorers. The group has equipped itself with LoungeUp to manage all guest communications before, during and after the stay.

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Success Story: Airelles

Les Airelles decided to use LoungeUp to improve the customer experience. The solution allows customers to enjoy superior service, while providing a smoother, more enjoyable travel experience. ‍

Success Story: MOB Hotel

MOB Hotel has adopted Dmbook to facilitate customer requests and daily tasks to make managing operations more enjoyable.

LoungeUp

The best practices for campsites to make the guest’s stay easier

"Streamlining the guest experience" means both facilitating administrative procedures, giving information at the right time or offering a service or recommendation when the customer needs it. Using a platform to manage customer data and send cross-channel messages such as Tipiz...

23

November

2020

LoungeUp

Success Stories: Hôtel Grandes Rousses

Hotel Grandes Rousses is a 4-star hotel located in Alpe d'Huez with 106 rooms and suites offering a breathtaking view of the mountain. The hotel combines a high standard with a cocooning atmosphere with carefully decorated rooms and public areas. The hotel also features a bar, a bistronomic restaurant and a restaurant with a...

16

November

2020

LoungeUp

LoungeUp Success Stories : Alpapart Apparthotel

Alpapart is a group of five hotel residences located in the heart of the Alps, in the resorts of Tignes and La Rosière, consisting of 144 flats. The group's concept is to offer its clients the independence of a flat combined with the services of a hotel reception. Client for several years...

28

October

2020

LoungeUp

Customer Interview: GHM Hoteles

GHM Hoteles called upon LoungeUp to digitalise its customer relations. The LoungeUp platform facilitates customer requests and makes the customers' stay more fluid. The GHM Hoteles group located in Sierra Nevada (Spain) has equipped itself with LoungeUp on its various establishments with the following problem...