RESOURCES
Latest news
Find out company news and read about the latest developments on the LoungeUp platform.
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05
May
2025
[Conference ▶️] Data to anticipate guest preferences in the hospitality industry
In the hotel industry, personalising the guest experience has become a major challenge for attracting and retaining guests. Today, thanks to the evolution of technology, data plays a central role in this personalisation. Hotels collect a vast amount of information on guest preferences,
05
May
2025
[Conference ▶️] Data to anticipate guest preferences in the hospitality industry
In the hotel industry, personalising the guest experience has become a major challenge for attracting and retaining guests. Today, thanks to the evolution of technology, data plays a central role in this personalisation. Hotels collect a vast amount of information on guest preferences,
21
March
2024

LoungeUp joins D-EDGE and strengthens its position as Europe's leading CRM for hotels
We are delighted to announce that LoungeUp is joining D-EDGE, one of the world leaders in hotel technology. This acquisition is the result of a shared vision to simplify the hotel industry by improving every step of the guest journey, and to provide hotel teams with cutting-edge, secure and integrated technologies.
11
September
2023

LoungeUp is a partner of WorldSkills
The WorldSkills competition aims to promote excellence in technical and vocational education and encourage young people to pursue careers in skilled trades.
28
February
2023
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[Webinar ▶️] Cybersecurity in the hospitality industry: Risks, best practices and solutions
We're hosting a webinar dedicated to cybersecurity in the hospitality industry, to raise awareness of the risks, best practices and solutions associated with this topic.
29
November
2022
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[Webinar ▶️] 8 Insights for 2023: The guest ultra-personalized hotel experience
Join us for a webinar dedicated to the guest ultra-personalized hotel experience to better capture and retain your customers.
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15
September
2021

A new visual identity for LoungeUp
Since its creation almost 10 years ago, our company LoungeUp has evolved enormously and our solution is no longer the same. We therefore felt it was time for a complete overhaul of our visual identity to better align with our current positioning.
13
September
2021
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Online round-table: How to humanise a digitalised customer relationship?
Digitalisation does not mean dehumanisation. Our habits in the way we manage our relationship with our customers in the hotel industry have been strongly impacted in recent years, with increasingly digitalized exchanges. How can we humanise exchanges with customers when everything is digital?
01
July
2021

NEHÔ Group goes further in the digitalisation of the guest journey with LoungeUp
Press release NEHÔ Group has selected LoungeUp to control the guest journey from A to Z in all its establishments. NEHÔ Group is a hotel group from Nice with about twenty establishments in France and Belgium. This hyper-growth group regularly equips itself with new technologies ...
03
May
2021

"Les Vacances Camping Paradis" relies on LoungeUp to digitalise its campsites
Press release LoungeUp offers a customer relationship management solution dedicated to the outdoor hotel industry: Tipiz. It has been chosen by the new affiliation network Les Vacances Camping Paradis, directly inspired by the TV series. With several million viewers each time it is broadcast...
01
March
2021

LoungeUp launches a mobile key to allow guests to open their hotel room with their smartphone
Press release LoungeUp, a customer relationship management platform for the hotel industry, has developed a mobile key management module accessible on hotel guests' smartphones. LoungeUp now allows hoteliers to offer a guest experience without a physical room key.
21
January
2021

Paradores digitise their services through implementing a virtual concierge
Press release Paradores takes another step towards improving the guest experience and enhancing security by digitising its service offering with LoungeUp's virtual concierge. On their own mobile devices, guests can interact with the reception or order directly...