[Webinar ▶️] The role of guest in the hospitality industry in 2020

Acquiring new customers is on average 5 times more expensive than retaining existing ones. Increase your revenues and customer satisfaction by mastering your customer relations. Romain and Mathieu share their tips and advice with you.

Speakers:

- Romain MEISSONNIER Marketing Manager GuestonlineRomain has solid experience of the web and the restaurant sector. For the past 7 years, he has been analyzing web innovations to help restaurants boost their business.

- Mathieu POLLET After twelve years in the Cloud Computing industry (McLaren Software), Mathieu founded LoungeUp with Lionel Tressens. He is responsible for all strategic and operational aspects of the company, and in particular for the successful deployment of the solution at customer sites.

The programme:

Part 1 - ⏱️ 30 minutes

• How has the customer relationship evolved?
• How to meet customer needs in 2020?
• What is the trend in customer relations?

Part 2 - ⏱️ 15 minutes

• Questions and answers

Watch the webinar here: