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LoungeUp in under 500 characters

LoungeUp is a guest relationship and internal operations management platform dedicated to tourist accommodation providers.

The solution is designed to simplify and personalise the guest's stay, whilst increasing revenue and enhancing the guest’s knowledge of your property. With 3000 establishments using our solution across 40 countries, LoungeUp is the European leader in CRM and operations management solutions for the hotel industry.

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Articles

We're in the news

French

19

Jan

2018

Auvergne Rhône-Alpes Tourisme

Auvergne Rhône-Alpes Tourisme

"E-concierge - Why is it strategic to invest in this tool?"

French

30

Oct

2017

Veille Tourisme

Veille Tourisme

"The different faces of the caretaker

French

13

Jul

2017

Mes Meilleures Vacances

Mes Meilleures Vacances

"This summer, mmv goes collaborative!"

French

13

Jun

2017

TourMaG

TourMaG

"Europe: the end of roaming will encourage the digitalisation of tourism"

French

1

Mar

2017

Industrie Hôtelière

Industrie Hôtelière

"guest services : Gaining attractiveness through services".

French

8

Feb

2017

Déplacements Pros

Déplacements Pros

"United States: online companies are getting closer to their guests... French women are following closely"

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Our news

LoungeUp News

15

Sep

2021

new loungeup logo

A new visual identity for LoungeUp

Since its creation almost 10 years ago, our company LoungeUp has evolved enormously and our solution is no longer the same. We therefore felt it was time for a complete overhaul of our visual identity to better align with our current positioning.

LoungeUp News

13

Sep

2021

LoungeUp

Online round-table: How to humanise a digitalised customer relationship?

Digitalisation does not mean dehumanisation. Our habits in the way we manage our relationship with our customers in the hotel industry have been strongly impacted in recent years, with increasingly digitalized exchanges. How can we humanise exchanges with customers when everything is digital?

LoungeUp News

01

Jul

2021

LoungeUp

NEHÔ Group goes further in the digitalisation of the guest journey with LoungeUp

Press release NEHÔ Group has selected LoungeUp to control the guest journey from A to Z in all its establishments. NEHÔ Group is a hotel group from Nice with about twenty establishments in France and Belgium. This hyper-growth group regularly equips itself with new technologies ...

LoungeUp News

03

May

2021

loungeup

"Les Vacances Camping Paradis" relies on LoungeUp to digitalise its campsites

Press release LoungeUp offers a customer relationship management solution dedicated to the outdoor hotel industry: Tipiz. It has been chosen by the new affiliation network Les Vacances Camping Paradis, directly inspired by the TV series. With several million viewers each time it is broadcast...

LoungeUp News

01

Mar

2021

loungeup

LoungeUp launches a mobile key to allow guests to open their hotel room with their smartphone

Press release LoungeUp, a customer relationship management platform for the hotel industry, has developed a mobile key management module accessible on hotel guests' smartphones. LoungeUp now allows hoteliers to offer a guest experience without a physical room key.

LoungeUp News

21

Jan

2021

loungeup

Paradores digitise their services through implementing a virtual concierge

Press release Paradores takes another step towards improving the guest experience and enhancing security by digitising its service offering with LoungeUp's virtual concierge. On their own mobile devices, guests can interact with the reception or order directly...