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LoungeUp in under 500 characters
LoungeUp is a guest relationship and internal operations management platform dedicated to tourist accommodation providers.
The solution is designed to simplify and personalise the guest's stay, whilst increasing revenue and enhancing the guest’s knowledge of your property. With 3000 establishments using our solution across 40 countries, LoungeUp is the European leader in CRM and operations management solutions for the hotel industry.
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Articles
We're in the news
6
Mar
2018
Travel2Latam
"Hotel Belmar, an oasis of peace in the mountains of the Bosque Nuboso de Monteverde"
6
Mar
2018
Travel2Latam
"Hotel Belmar has acquired the guest-relations management services developed by LoungeUp"
5
Mar
2018
TOM.travel
"#VEM9: The challenge of personalisation in the hotel industry explained by LoungeUp"
BLOG
Our news
15
Sep
2021
A new visual identity for LoungeUp
Since its creation almost 10 years ago, our company LoungeUp has evolved enormously and our solution is no longer the same. We therefore felt it was time for a complete overhaul of our visual identity to better align with our current positioning.
13
Sep
2021
Online round-table: How to humanise a digitalised customer relationship?
Digitalisation does not mean dehumanisation. Our habits in the way we manage our relationship with our customers in the hotel industry have been strongly impacted in recent years, with increasingly digitalized exchanges. How can we humanise exchanges with customers when everything is digital?
01
Jul
2021
NEHÔ Group goes further in the digitalisation of the guest journey with LoungeUp
Press release NEHÔ Group has selected LoungeUp to control the guest journey from A to Z in all its establishments. NEHÔ Group is a hotel group from Nice with about twenty establishments in France and Belgium. This hyper-growth group regularly equips itself with new technologies ...
03
May
2021
"Les Vacances Camping Paradis" relies on LoungeUp to digitalise its campsites
Press release LoungeUp offers a customer relationship management solution dedicated to the outdoor hotel industry: Tipiz. It has been chosen by the new affiliation network Les Vacances Camping Paradis, directly inspired by the TV series. With several million viewers each time it is broadcast...
01
Mar
2021
LoungeUp launches a mobile key to allow guests to open their hotel room with their smartphone
Press release LoungeUp, a customer relationship management platform for the hotel industry, has developed a mobile key management module accessible on hotel guests' smartphones. LoungeUp now allows hoteliers to offer a guest experience without a physical room key.
21
Jan
2021
Paradores digitise their services through implementing a virtual concierge
Press release Paradores takes another step towards improving the guest experience and enhancing security by digitising its service offering with LoungeUp's virtual concierge. On their own mobile devices, guests can interact with the reception or order directly...