Success Story: MOB Hotel
Presentation of MOB Hotel
MOB Hotel is a hotel chain, known for its cooperative movement, which creates a place of sharing where cultures mix. This approach has met with great success in Paris and Lyon, and is about to expand to Bordeaux, Cannes and even the United States.
- MOB HOTEL Les Puces de St Ouen (Paris)
- CONFLUENCE (Lyon)
- LE CANNET (Cannes, March 2024)
- QUAI DE BRAZZA (Bordeaux, 2025)
- UNION MARKET (Washington DC, 2025)
- CHINATOWN (Los Angeles, 2026)
The project
MOB Hotel has adopted the operations management software to help manage customer requests and daily tasks.
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This means that establishments are equipped with a digital logbook and smart checklists, which allow hotel teams to work more efficiently and make operations management more pleasant.
The teams thus easily follow :
- 🛎️ important instructions to be given to the reception
- 📆 events at the hotel
- ⭐️ VIP customers
- 😡 customer complaints
- ✅ morning/afternoon/night shift duties.
- 🛠️ maintenance operations
- 🧺 Housekeeping instructions
- 📦 found objects ...
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MOB HOTEL has chosen to equip itself with a tool to facilitate the day-to-day work of its operational teams, which increases not only employee satisfaction but also satisfaction guest.
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