MOBILE KEY
Provide easier access to rooms
Virtual key
on smartphone
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Make your guest journey 100% mobile
Overcome the limitations
of physical keys
or keycards
Give your guests control over their stay: the guest's phone transforms into a remote that can be used at all times to control their journey, personalise their stay, and access the various facilities in your establishment.
Reduce costs
Physical keycards can amount to several thousand euros per year. With mobile keys, you no longer have to replace cards that malfunction or that your guests lose or steal.
Also reduce your use of plastic (keycards) or cardboard (card holders).
- Save between 2 and 3€ per card
- And several hundred euros per year
Mobile keys allow us to better manage late-arriving guests by giving them a way to check in on their mobile and access their room without a physical card.
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Maxime de Charry
Manager, Avama Prony Hotel ***.
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The LoungeUp app has enabled mmv to fully achieve the pre- and in-stay guest journey we were looking for. The solution offers features that simplify the guest and staff journey, and streamline guest interactions on mobile. Thanks to the simplicity of the back-office and the flexibility of the LoungeUp team, the app is technically integrated with our app and our teams have already taken to it.
Romain Fonteneau
Digital Project Manager, mmv
Optimise your reception team's precious time
Let LoungeUp
manage the keys
The most notable benefit of mobile keys for the reception team is the amount of time saved during check-in and check-out. No more encoding and cleaning keycards, or having to replace them when they are not working, everything is automated! Even if there is a room change, the mobile key is updated directly on the guest's phone.
Make it easy to access your facilities
Mobile keys can be used to open the guest's room but also to use the lift, access the gym, the spa or any other common area.
It couldn't be easier
Automated sending and identity verification
Verification of the guest's identity
Text or email the link to download the key to the guest's phone. To get the key, the guest has to confirm their identity (double identification by SMS, like validating a bank transaction). Once retrieved, the key is accessible at any time, even without internet connection.
MOBILE KEY
Key points
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This doesn't commit you to anything!
OUR SOLUTION
Discover more
features
Messaging hub
Interact with and support your guests whenever they need, on the platform of their choice. Efficiently manage all of your interactions on a single screen.
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LoungeUp Analytics
View key guest data, analyse your clientele, and optimise your marketing strategies and guest loyalty.
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Personalised upselling
Offer the services your guests want, when they want them, to maximise your additional sales without causing bother.
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Online check-in
Simplify administrative procedures for your guests and your teams. Transform your check-in into a personal welcome.
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Operations - Dmbook
Never miss another guest request thanks to the virtual logbook shared across your teams. The handover process will never be the same.
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Guest Profile
Centralise guest data in a single database. Take advantage of LoungeUp technology to enrich and segment your database.
New
Digital room directory
Your guests can book your services on their phone or tablet in just a few clicks: room service, spa treatments, restaurant reservations, late check-out, activities, events etc. They can chat with reception, read the news, check the weather, and much more!
New
Virtual Logbook
Keep track of everything that's going on in your establishment every day.
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New
Tickets
Don't miss any guest requests and keep track of what's going on in your hotel.
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Staff Companion
Respond to your guests from your smartphone, whatever channel they use to contact you (chat, WhatsApp, SMS, Facebook Messenger, etc.).
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