Why use LoungeUp + Opera?
Connecting the two solutions enables hoteliers to offer their guests an ultra-personalised, high-quality experience.
Personalize services to your customers' profile and preferences, at the right time, on their preferred channel
Facilitate guest arrivals and departures by digitalising procedures
The Opera x LoungeUp connection provides guests with personalised contact points to support guest and facilitate procedures and orders.
A single screen for guest exchanges
Interact easily with your customers via SMS, e-mail, WhatsApp, chat or Facebook Messenger, both automatically and manually, from a single interface
Relieve the load of payment mangement thanks to LoungeUp's PSP (Payment Service Provider) connections:
- Before the stay, the guest completes a bank pre-authorisation based on the amount of the stay.
- On the day of arrival, reception is informed of the completed pre-authorization.
- On the day of departure, guest is informed of the total cost of the stay and the reception desk deducts it with a single click.
Payment integrated into
Build guest loyalty by inviting them to return to your other establishments
Offer a high level of service to all your guests. Tailor the guest journey to the guest profile, sell more services, streamline the experience and, above all, build guest loyalty.
How do I set up the LoungeUp x Opera connection?
LoungeUp needs to retrieve information about the hotel account to connect the two solutions. The hotel also needs to make change some settings to authorise the connection in Opera (variable depending on the software version).
How much does the LoungeUp - Opera connection cost?
LoungeUp charges maintenance fees based on the number of rooms (Opera V5) or Oracle API fees at cost (Opera Cloud).
I already use LoungeUp, how can I benefit from Opera?
Click on "Request a connection" to indicate your interest, and a consultant will contact you to inform you.
I already use Opera, how can I benefit from LoungeUp?
Click on "Request a demo", and a LoungeUp consultant will contact you to show you how the solution can work in your establishment.
I'm already guest of LoungeUp and Opera solutions. Who should I contact?
Contact our support team here, and we'll keep you informed as the connection progresses.