LoungeUp + Infor
Build a customised guest itinerary, and improve your additional sales by connecting LoungeUp and Infor.
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Why use LoungeUp + Infor?
Improve the guest journey
The guest is supported at every stage of their journey with information, services and recommendations tailored to their profile and preferences.
Increase your sales
You automatically offer each guest the services they need, when they need them.
Focus on your guests
Relieve yourself of low value-added tasks, and focus on the unique relationship with each of your guests.
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Forget the queues at check-in
Each guest checks in prior to arrival, sending reception all the information required for check-in, completing the bank pre-authorisation, adding extras, and so on. All that's left for reception to do is to welcome the guest.
Registration via e-mail, SMS,
WhatsApp, etc.
Offer your service card on your guests' devices
The services listed are tailored to the expectations, preferences and profile of guest, at each key moment of their stay, on the channel that suits them best.
Ordering is easy, and with more relevant recommendations, the guest is more likely to turn to the hotel for their needs during the stay (tourism, dining, etc.).
Simplify payment for the guest and your teams
Payment is seamlessly integrated into the pre-check-in process which relieves teams of the need to request it from the guest on arrival.
On the day of the guest's departure, the reception desk will debit the guest with a single click.
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Bank pre-authorisation
secures payment
for both hotel and guest
Build guest loyalty automatically
Recognise your guests and build loyalty
Identify your high-potential guests and build their loyalty, recognise your loyal guests and tailor the offers and services you provide to each of your guests.
- Regular guests, VIPs, business, leisure, etc.
- Segmentation for ultra-personalised campaigns and interactions
- Scheduled pre/during/post-stay actions, etc.
F.A.Q.
Frequently asked questions
How do I set up the LoungeUp x Infor connection?
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LoungeUp needs to retrieve account information to connect the two solutions. The hotel also needs to alter their settings to authorise the connection with Infor (variable depending on your software version).
How much does the LoungeUp x Infor connection cost?
LoungeUp does not charge any additional fees for connecting the two solutions. Infor may, however, charge a connection fee. Please contact your interlocutor to find out the modality fee.
I already use LoungeUp, how can I benefit from Infor?
Click on "Request a connection" to indicate your interest, and an Infor consultant will contact you to inform you.
I already use Infor, how can I benefit from LoungeUp?
Click on "Request a demo", and a LoungeUp consultant will contact you to present the solution.
I'm already a customer of LoungeUp and Infor solutions. Who should I contact?
Contact our support team here, and we'll keep you informed as the connection progresses.
LoungeUp integrates with
your tools
Contact us and a consultant will be happy to show you how LoungeUp can be adapted to your establishment and your needs. The strength of our solution is its degree of customisation: it adapts to your establishment and the experience you wish to offer your guests.
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This doesn't commit you to anything!