Independent and
franchised hotels

An easy to set up solution, enabling you to revive the guest relationship

LoungeUp

Customisable and adapted to your means

Provide a 
high-end service
with minimal effort

LoungeUp allows independent hotels to maintain control of their guest relations in order to increase guest loyalty directly, while significantly increasing additional sales. We enable hotels to be even more attentive to their guests without needing to increase their resources.

our customers

They are already using LoungeUp. Join them.

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Offer exceptional support

Offer a stand-out service previously reserved for large hotel chains.
The tool is quick to set up and can be easily tailored to your establishment to generate immediate results.
Our teams are by your side to help you get the most out of our solutions.
Benefit from the best technological tools to maximise your efficiency.

Optimise your teams' performance

Application in place in our establishment, providing a simple, clear and relevant room directory for our guests. A successful digitalization tool!

Adrien Metral

Communications Assistant, Morgabine Hospitality Group

en
es
fr
de
ca

LoungeUp & Dmbook, two solutions for hotels, a true partner. Excellent relations with non-rotating teams.

Céline Hugounet

Manager, Grand Hôtel d'Orléans

en
es
fr
de
ca

The return rate is very good, bringing real added value to the care of guest, and the sales generated by this means are not negligible. Now that we're using it on a daily basis, we couldn't do without it!

Marjolaine Lévêque

Sales Manager, Hôtel Voiles

en
es
fr
de
ca

It's a marketing communications tool with multiple customer benefits, offering indicators and statistics to measure campaign effectiveness. Constantly striving to improve with a brilliant team. I recommend it with my eyes closed.

Céline Cayot

Operations Manager, Hôtel Grandes Rousses

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es
fr
de
ca
LoungeUp

We are very satisfied with the LoungeUp application and have already recommended it to other hoteliers who would like to offer this kind of service to their guests.

Véronique Courjault

Manager, Les Jardins d'Eiffel

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es
fr
de
ca

We use the LoungeUp application for our guest itinerary and Dmbook for internal communications. Two highly professional tools that we are far from mastering 100%! We highly recommend LoungeUp and would like to thank the teams, who are always ready to listen and react, helping us to be even better in our core business, for the well-being of our customers and employees.

Dominique Rignanese

Hotel operator, Auberge Les Murets

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fr
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ca

INDEPENDENT AND FRANCHISED hotels

Key points

Ordering on mobile

The ordering module makes it easy to access and book your services

Find out more about the Guest Portal

Bank pre-authorisation

During the online check-in, your guests complete a bank pre-authorisation which ensures that you will always receive payment even if something unexpected happens.

Find out more about the Online Check-in

Digital room directory

Offer your guests a simple and efficient way to explore all of your hotel's services and recommendations.

Find out more about the Guest Portal

Automated sending of information

Set up email and SMS campaigns that send guests information without any effort on your part. From check-in procedures to personalised services to practical information, your guests will have everything they need when they need it!

Find out more about Messages

Cross-team operations management

Benefit from a platform dedicated to managing your teams, to facilitate communication and the sharing of instructions.  

Find out more about Operations Management

Instant messaging

With our messaging tools, your guests can contact you easily and you can respond to them in the simplest way possible.

Find out more about the Messaging Hub

Request a demo

This doesn't commit you to anything!

Customer Case Study

LoungeUp Success Stories: 1er Etage

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Download Staff Companion (Android)
Customer Case Study

LoungeUp Success Stories: 1er Etage

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Download Staff Companion (Android)
Client case studies

Success Story: La Cheneaudière & Spa

La Cheneaudière uses LoungeUp to offer its customers a personalized stay, adapting its automated e-mailing campaigns to each guest and maximizing its upselling by enabling them to purchase adapted services.

See the case guest
Client case studies

Success Story: VIP Paris Yacht Hotel

The VIP Paris Yacht Hotel called on LoungeUp with several objectives in mind: Streamline the guest itinerary, effectively inform customers before their stay about arrival procedures, personalize the entire itinerary, optimize upsell Facilitate operational work and increase retention. guest

Read the case guest

PRESS REVIEW

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