LoungeUp Academy
Benefit from a training centre dedicated to your develoment to make the best use of our platform
How it works
Easily train yourself
LoungeUp Academy offers you a catalogue of video training courses to teach you at your own pace and convenience.
Each product or feature you use is covered in detail in accessible courses to help you become familiar with their setup and function.
TRAINING
Courses dedicated to you
Level
No previous experience is required to follow the training courses, the goal is to train both users who have never used LoungeUp and those who are already confident with the platform and wish to go further or refresh their memory.
Independence
These video trainings aim to make you feel confident in changing the settings of one of your campaigns, updating your guest portal, etc. on your own, if you wish to do so.
Certification
At the end of each training you can test yourself and check that you have learned all the important information.
You will receive a diploma that can be used in every establishment that is a client of LoungeUp.
Try out LoungeUp Academy for yourself
If you are a LoungeUp client, you already have access to the training center.
You can even access it directly from your back office.
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It is made for you!
SUPPORT
Your project managers are still there for you
The training center is not intended to replace the day-to-day support of our team or the supervision of your project manager. We continue to offer live training for your staff and the option of online sessions around on particular topic.
Give your suggestions for Academy!
USERS
Who is this training for?
LoungeUp Academy is aimed at everyone, from new recruits and seasonal workers, to experienced users!
The reception team
Learn how to answer guests on the Messaging Hub, how to manage daily departures and arrivals, etc.
The communications team
Learn how to access and modify the guest portal, how to set up information or loyalty campaigns, how to schedule SMS or WhatsApp messages, etc.
The operations team
Learn how to manage your daily tasks, how to avoid missing any important daily reminders, how to update internal documents, improve inter-team communication, etc.