Client case studies

Biografy Group is a family-run hotel group with five 4-star hotels in the heart of Paris, which has equipped itself with LoungeUp to manage its guest relations and internal operations.

L'Hostellerie uses LoungeUp to offer its customers a personalized stay, tailoring its automated e-mailing campaigns to each guest and maximizing its upselling by enabling them to purchase adapted services before their stay.

Their project to improve the digitalization of the hotel led them to turn to LoungeUp, to make the most of their customer database with the help of a CRM and optimize loyalty guest and the sale of additional services.

With its 400 Urban Suites in Paris and Bordeaux equipped with LoungeUp, Edgar Suites is revolutionizing the apartment rental market with spacious, modern accommodations and a digital reception that takes care of its customers.

With both tourists and regular business customers, the group decided to call on LoungeUp to harmonize the guest relationship across all three hotels.

Hotel Restaurant & Spa Verte Vallée is set amidst nature and greenery in a park just outside the center of Munster in the Alsace region, making it the ideal place for a relaxing getaway. The independent hotel has equipped itself with LoungeUp to facilitate and improve customer relations and internal operations.