Solutions

Guides and studies

Discover our analysis and white papers on technology and the guest relationship.

Checklist for choosing your hotel software

5 key topics to discuss with your future technology providers, to choose the solution that's right for you

Read

Checklist for choosing your hotel software

5 key topics to discuss with your future technology providers, to choose the solution that's right for you

Read

01

January

2024

[2024 Marketing Calendar] - Official festivities and celebrations for the hotel industry

Here's a marketing calendar to help you plan your schedule, aligning your marketing activities with the most important international holidays and celebrations. You'll find traditional festivals, world days dedicated to important causes, or landmark events of global significance. Use

Cybersecurity basics

Data leaks from hotel chains, OTAs or reservation platforms are commonplace in the field of cybersecurity, and are shaking up the entire hotel and tourism sector. All hotels are affected by this threat and can be subject to attack, even small independent hotels. The reason for this is that

GUIDE: 10 tips to optimise upselling in your hotel

Upsell(ing) consists in offering customers options or services in addition to their reservation. The aim is to encourage customers to spend more to enhance their stay. The challenge is to offer services adapted to guest, at the most opportune moment to maximize hotel revenues. 

18

January

2023

LoungeUp: The employee experience in the hotel industry, Part 3. Retention and employer brand / How to organize oneself in the face of current human resources constraints in the hotel industry? How to recruit and retain employees?

The employee experience in the hotel industry [3/3]

Part 3. Retention and Employer Brand / How to organise yourself in the face of current human resources constraints in the hotel industry? How to recruit and retain employees?

04

January

2023

LoungeUp: The employee experience in the hotel industry [2/3] Part 2. Employee reception / How to organize oneself in the face of current human resources constraints in the hotel industry? How to recruit and retain employees?

The employee experience in the hotel industry [2/3]

Part 2. Welcoming employees / How to organise yourself in the face of current human resources constraints in the hotel industry? How to recruit and retain employees?

12

December

2022

LoungeUp: The employee experience in the hotel industry: how to attract and retain teams? [Part 1]

The employee experience in the hotel industry [1/3]

Part 1. Recruitment / How to organise yourself in the face of current human resources constraints in the hotel industry? How to recruit and retain employees?

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11

October

2017

LoungeUp

What software do I choose for my hotel? 2/2

- 6 minutes to read - [READ THE FIRST PART HERE] Today, the day-to-day management of a hotel can only be done with the help of IT solutions. However, there is so much software on the market that it is difficult to differentiate the functions of each of them. Moreover, all these software packages are evolving...

29

September

2017

LoungeUp

What software do I choose for my hotel? 1/2

- 6 minute read - Nowadays the day-to-day management of a hotel cannot be done without the help of IT solutions. However, there are so many softwares available on the market that it is becoming increasingly difficult to differentiate between each one and their different functions. What’s more, these software are all constantly evolving and offering functions that...

06

December

2016

LoungeUp

What to Do with Your Guest’s Email Addresses?

- 5 minute read - No one can deny the importance of engaging with your hotel guests, and emailing is an indispensable tool to achieve this closer relationship. If you’ve read our last blog post you’ll already know the best ways to secure these important addresses. However, now that you have them...

LoungeUp

5 ways to get your guests’ email addresses

- 5 minute read - There’s no doubt about it: getting your guest’s email addresses is important. They make up an essential element of your guest files, enabling you to contact them after departure to suggest they return again soon...