RESOURCES
Client case studies
Our customers are best placed to talk about their use of the solution. Some of the best Succcess Stories and best practices from properties that use our platform on a daily basis.
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26
May
2023
LoungeUp Success Stories : Biografy
Biografy Group is a family-run hotel group with five 4-star hotels in the heart of Paris, which has equipped itself with LoungeUp to manage its customer relations and internal operations.
26
May
2023
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LoungeUp Success Stories : Biografy
Biografy Group is a family-run hotel group with five 4-star hotels in the heart of Paris, which has equipped itself with LoungeUp to manage its customer relations and internal operations.
03
Apr
2023

LoungeUp Success Stories: Hostellerie La Cheneaudière
L'Hostellerie uses LoungeUp to offer a personalized stay to its customers, tailoring its automated emailing campaigns to each customer and maximizing its upselling by allowing them to purchase tailored services before their stay.
22
Mar
2023

LoungeUp Success Stories: Edgar Suites
With its 400 Urban Suites in Paris and Bordeaux equipped with LoungeUp, Edgar Suites is revolutionizing the apartment rental market with spacious, modern accommodations and a digital reception that takes care of its customers.
20
Mar
2023

LoungeUp Success Stories : Victoria Holding
With a clientele that includes both tourists and regular business customers, the group decided to call on LoungeUp to harmonize customer relations throughout the three hotels.
16
Feb
2023

LoungeUp Success Stories: Orso Hotels
The Orso Group called upon LoungeUp to offer a consistent and personalized customer experience in each of their establishments, to better welcome their customers.
16
Feb
2023

LoungeUp Success Stories: Grands Hôtels Parisiens
The Grand Hotels have decided to use LoungeUp to digitalize the relationship with their customers and to highlight the additional services of each establishment. It also allows them to better understand the needs and expectations of their customers, in order to satisfy them in the best possible way.
14
Feb
2023

LoungeUp Success Stories : Domaine Les Ormes
To provide an exceptional customer experience, Les Ormes called on LoungeUp to create their mobile application and manage all communications with customers before, during and after their stay.
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06
Dec
2022

LoungeUp Success Stories : Domaine de Rochebois
The Domaine de Rochebois called on LoungeUp to offer a high quality service, to better manage customer requests and to facilitate internal communication.
29
Sep
2022

LoungeUp Success Stories: OKKO HOTELS
Thanks to LoungeUp and Dmbook, OKKO HOTELS has been able to manage internal operations more efficiently and free up time to focus on the customer, improving the overall customer experience.
05
Apr
2022
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LoungeUp Success Stories : Airelles
Les Airelles decided to use LoungeUp to improve the customer experience. The solution allows customers to enjoy superior service, while providing a smoother, more enjoyable travel experience.
01
Apr
2022

LoungeUp Success Stories : Les Sources de Caudalie and Les Sources de Cheverny
Les Sources Group decided to use LoungeUp to improve the customer experience by making it easier to order services and centralize customer information.
03
Mar
2022

LoungeUp Success Stories: MOB Hotel
MOB Hotel has adopted Dmbook to facilitate customer requests and daily tasks to make managing operations more enjoyable.
03
May
2021

The best practices for campsites to make the guest’s stay easier
"Streamlining the guest experience" means both facilitating administrative procedures, giving information at the right time or offering a service or recommendation when the customer needs it. Using a platform to manage customer data and send cross-channel messages such as Tipiz...