Client case studies

L'Hostellerie uses LoungeUp to offer a personalized stay to its customers, tailoring its automated emailing campaigns to each customer and maximizing its upselling by allowing them to purchase tailored services before their stay.

With its 400 Urban Suites in Paris and Bordeaux equipped with LoungeUp, Edgar Suites is revolutionizing the apartment rental market with spacious, modern accommodations and a digital reception that takes care of its customers.

With a clientele that includes both tourists and regular business customers, the group decided to call on LoungeUp to harmonize customer relations throughout the three hotels.

The Orso Group called upon LoungeUp to offer a consistent and personalized customer experience in each of their establishments, to better welcome their customers.

The Grand Hotels have decided to use LoungeUp to digitalize the relationship with their customers and to highlight the additional services of each establishment. It also allows them to better understand the needs and expectations of their customers, in order to satisfy them in the best possible way.

To provide an exceptional customer experience, Les Ormes called on LoungeUp to create their mobile application and manage all communications with customers before, during and after their stay.