RESOURCES
Client case studies
Our customers are best placed to talk about their use of the solution. Some of the best Succcess Stories and best practices from properties that use our platform on a daily basis.
03
May
2021
The best practices for campsites to make the guest’s stay easier
"Streamlining the guest experience" means both facilitating administrative procedures, giving information at the right time or offering a service or recommendation when the customer needs it. Using a platform to manage customer data and send cross-channel messages such as Tipiz...
03
May
2021
The best practices for campsites to make the guest’s stay easier
"Streamlining the guest experience" means both facilitating administrative procedures, giving information at the right time or offering a service or recommendation when the customer needs it. Using a platform to manage customer data and send cross-channel messages such as Tipiz...
23
Nov
2020
LoungeUp Success Stories: Hotel Grandes Rousses
Hotel Grandes Rousses is a 4-star hotel located in Alpe d'Huez with 106 rooms and suites offering a breathtaking view of the mountain. The hotel combines a high standard with a cocooning atmosphere with carefully decorated rooms and public areas. The hotel also features a bar, a bistronomic restaurant and a restaurant with a...
16
Nov
2020
LoungeUp Success Stories : Alpapart Apparthotel
Alpapart is a group of five hotel residences located in the heart of the Alps, in the resorts of Tignes and La Rosière, consisting of 144 flats. The group's concept is to offer its clients the independence of a flat combined with the services of a hotel reception. Client for several years...
28
Oct
2020
Customer Interview: GHM Hoteles
GHM Hoteles called upon LoungeUp to digitalise its customer relations. The LoungeUp platform facilitates customer requests and makes the customers' stay more fluid. The GHM Hoteles group located in Sierra Nevada (Spain) has equipped itself with LoungeUp on its various establishments with the following problem...
13
Feb
2020
LoungeUp Success Stories: Playa Montroig Camping Resort
Playa Montroig Camping Resort calls on LoungeUp to digitalise its customer relations. The LoungeUp platform has developed a solution dedicated to the outdoor hotel industry: TIPIZ. This platform helps campsites to facilitate the stay of their customers and the daily life of their teams. The Playa Montroig Resort in Spain has decided to use this solution...
07
Nov
2019
How adding tablets to hotel rooms can markedly improve guest experience
A mobile application is a great way to guide your guests during their stay and even before they arrive. Equipping your rooms with tablets with the application installed ensures maximum visibility and usability. WHAT IS A CUSTOMER PORTAL FOR? YOUR CUSTOMERS ORDER YOUR SERVICES MORE EASILY You give them...
17
Apr
2019
LoungeUp Success Stories: Grupo SISTERHOTELS
Stéphanie Batten, General Manager - SISTERHOTELS Group Bassano Hotel WHY CHOOSE LOUNGEUP? "LoungeUp has enabled us to set up a real guest journey that begins at the time of booking and continues after the stay. LoungeUp has also allowed us to set up additional salesi...
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27
Mar
2019
LoungeUp Success Stories: 1er Etage
Serge Topolanski, Co-founder - 1er Etage 1er Etage Sopi WHY DID YOU CHOOSE LOUNGEUP? In 2015, when we met LoungeUp at the Equip'Hotel trade show, I was looking for an App-type solution to communicate with my customers. I immediately came across the right product, we discussed and launched...
17
Jan
2019
LoungeUp Success Stories: Best Western Hotels & Resorts
Virginie Barboux, Deputy General Manager in charge of Communication, Digital and guest experience - Best Western Hotels & Resorts Best Western Montcalm WHY DID YOU CHOOSE LOUNGEUP? We chose LoungeUp because it presented a solution that could respond to our strategic vision centred on...